New capacity not available after buying license

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Posted on by AliciaL

Hi everyone,

I recently purchased a PowerApps per user license through the Microsoft 365 admin portal and assigned the license to a user (me) in the organisation. I am the only user in the org so far.

My understanding is that the "Org (tenant) default" storage capacity in the Power Platform admin center should now be 10 GB, plus 250 MB for each per user license. However this new storage capacity is not being reflected in the Power Platform admin center.

Also, when I go to the PowerApps support page, it also seems to think I am not a subscriber to PowerApps as it asks me to purchase a subscription before I can submit a support ticket.

Is there something I need to do to activate the subscription when the license is purchased in the Microsoft 365 admin center as opposed to purchasing the license directly through the PowerApps portal?

Thanks in advance for any assistance.