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I am starting a new chapter in my life. I am focused on building a smart conversational ChatBot for finance sector. I completely understand that it is not an easy task. There are a lot of legal compliances to be met. But I am determined to go forth with the plan. The core idea behind my conversational smart ai services chatbot is to respond to complex transactional and operational queries. The bot could be deployed to converse with customers and act as a service agent. But I need expert advice on creating conversation flowchart and dialogues.
Can anyone help me connect with industry leaders, field experts, or engineers?
I recommend you review this recently published customer success story from a bank customer using Power Virtual Agents to interact with their customers over voice and text channels: Microsoft Customer Story-Rabobank streamlines and personalizes customer support with Power Virtual Agents
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