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Copilot Studio viral trial license has stopped

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Posted on by D365FO Junior-Dev

Hi Everyone,
I am working for an organization where we have 10,000 Copilot Studio viral trial licenses when the license expired I was able to extend it for another month but I accidentally received the notification below stating that I can't publish the Agent.
My question is: have the trial versions been stopped by the IT Admin at admin.microsoft.com? I think it's called "Self-Service Trials." Has this feature affected the Copilot Studio trial?

Thanks.

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Michael E. Gernaey 53,362 Super User 2025 Season 2 on at

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Hi @D365FO Junior-Dev

TO be fair, the fact you have 10,000 and haven't purchased licenses and just keep using trials... its a lot.

As for an Answer, you should open a Ticket with Microsoft for support as this is a huge huge usage question and Microsoft's policies etc are not privy to us :-(

Sorry

If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

Thank you!
Sincerely, Michael Gernaey

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Pstork1 68,707 Most Valuable Professional on at

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Creating a Copilot can be done using the Trial license you have. But to Publish and use it requires a Tenant license that includes a message capacity. Since you are on a Trial you probably don't have a Tenant license. Publishing the Copilot means adding it to a production system and to do that requires message capacity and something more than a Trial license. Trial licenses work fine for development and testing, but not for production. This article explains. Copilot Studio licensing - Microsoft Copilot Studio | Microsoft Learn

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D365FO Junior-Dev 86 on at

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Hi @Pstork1 & @Michael E. Gernaey Thank you very much for your continued support, we need purchase the tenant licesnse.

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SS-10090223-0 13 on at

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I had the same issue although I am the Admin of Power Platform and Azure.

I resolved it by

1. Added myself in a Security Group (through Microsoft 365 Admin Center)

2. Next in the Power Platform Admin Center, I selected Manage -> Tenant Settings -> Copilot Studio Authors.

3. In the details pane of the Copilot Studio Authors I added the Security Group that I had used in the first step.

Now I am able to Publish the agents.

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