"Something went wrong" When adding copilot on MS Teams through Copilot Studio

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Posted on 21 Oct 2024 11:12:52 by SO-08101019-0

Unable to add Copilot on MS Teams through Copilot Studio which was working perfectly before I removed it from Teams. I am facing this issue since Friday. I have created two new copilots but still I am unable to add them. Those who already have the copilot added are still able to access and invoke them. I have cleared my teams cache as well but still the issue persists. I have inserted the error message what I get on teams below:

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AF-22100939-0 3 on 22 Oct 2024 at 09:41:59

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"Something went wrong" When adding copilot on MS Teams through Copilot Studio

Hi, I face the same issue here. So I tried to create a new copilot just to see if I am able to add it on MS Teams. Sometimes it works sometimes it doesnt ... When I just change the name of the copilot I face the same error message "something went wrong".

I am a bit confused here ...
WOTPRO 26 on 22 Oct 2024 at 09:31:42

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"Something went wrong" When adding copilot on MS Teams through Copilot Studio

I am facing the same issue, im suspecting either Microsoft changed something in Teams permissions related to adding apps or their is a general problem
xiixBlue 10 on 21 Oct 2024 at 22:53:18

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"Something went wrong" When adding copilot on MS Teams through Copilot Studio

Suggested answers haven't worked so far, we are having the same issue.
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Vinoth Selvam 1,527 Super User 2025 Season 1 on 21 Oct 2024 at 15:30:46

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"Something went wrong" When adding copilot on MS Teams through Copilot Studio

Hi SO-08101019-0 ,

Check with your Microsoft Teams admin to confirm if there are any specific policies or permission settings blocking bot installations.

If you’ve recently modified the bot (e.g., removed or updated it), check if the manifest file was properly updated and published. If the manifest was not updated or the bot’s configuration is incomplete, Teams might fail to add the bot.

Thanks.
DK-21101445-0 3 on 21 Oct 2024 at 14:48:04

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"Something went wrong" When adding copilot on MS Teams through Copilot Studio

I'm experiencing the same thing. This workaround was not successful on my end. Does anyone else have other tips worth trying?
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SaiRT14 1,983 Super User 2025 Season 1 on 21 Oct 2024 at 12:35:02

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"Something went wrong" When adding copilot on MS Teams through Copilot Studio

Following worked for me for similar issue:

Recreate the Teams tab or Teams app where Copilot was initially added. You can try adding Copilot again after setting up a fresh environment in Teams.