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Add Picture Control - Images taken from iPhone and sent to Outlook are corrupted/broken

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Posted on by MHSPDev

Hi all,

I have built an issue reporting app that utilises the Add Picture control, so whenever we have an issue in our office someone can open the app, report the issue and add a picture of the problem.

The issue I am facing at the moment is that whenever I go into the app on my iPhone 12, go to the Add Picture control, select Take a Picture and then hit the send button. I receive the email with the attachment but it is under 1kb in size and cannot be opened. It works fine if I attach an image from my desktop.

Any help would be appreciated as I am stuck.

Here is the code I am using

If(
    IsBlank(ambFileAttach.Media),
    Office365Outlook.SendEmailV2(
        "default.email@example.com",  // Default email address
        "New Issue logged via app",
        "<b>Name of Reporter:</b> " & TextInput_Name.Text & "<br>" & 
        "<b>Reporter Email:</b> " & TextInput_Email.Text & "<br><br>" & 
        "<b>Location of issue:</b> " & TextInput_Location.Text & "<br>" & 
        "<b>Subject of issue:</b> " & TextInput_Subject.Text & "<br><br>" & 
        "<b><u>Description of issue</u></b> " & RichTextInput_Description.HtmlText & 
        Navigate(Screen_Confirmation)
    ),
    Office365Outlook.SendEmailV2(
        "default.email@example.com",  // Default email address
        "New Issue logged via app",
        "<b>Name of Reporter:</b> " & TextInput_Name.Text & "<br>" & 
        "<b>Reporter Email:</b> " & TextInput_Email.Text & "<br><br>" & 
        "<b>Location of issue:</b> " & TextInput_Location.Text & "<br>" & 
        "<b>Subject of issue:</b> " & TextInput_Subject.Text & "<br><br>" & 
        "<b><u>Description of issue</u></b> " & RichTextInput_Description.HtmlText,
        {
            Attachments: Table(
                {
                    Name: ambFileAttach.FileName, // Use the original file name
                    ContentBytes: JSON(ambFileAttach.Media, JSONFormat.IncludeBinaryData), // Convert media to Base64 string
                    '@odata.type': If(
                        Right(ambFileAttach.FileName, 3) = "jpg" || Right(ambFileAttach.FileName, 3) = "jpeg",
                        "image/jpeg", // For JPEG files
                        If(Right(ambFileAttach.FileName, 3) = "png", "image/png", "application/octet-stream") // For PNG files or binary fallback
                    )
                }
            )
        }
    )
);
Set(varReportedLocation, TextInput_Location.Text)

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Building Power Apps

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Pstork1 68,707 Most Valuable Professional on at

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Check to see if the Content Bytes portion of the file that you are sending is enclosed in double quotes when sending as JSON. I saw this issue recently with uploaded files. You have to remove the starting and ending double quotes or the image is corrupted.

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KO-03031901-0 7 on at

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I seem to be having the same issue without using JSON. This feature has been used for over a year without any issues but just broke in the last few weeks. It seems to be confined to iPhones and works the same as before on other phones.

Here is a simplified version of the code I am using:

With( { wFile: Table( { Name: AddMediaButton1_2.FileName, ContentBytes: AddMediaButton1_2.Media }, { Name: AddMediaButton1_3.FileName, ContentBytes: AddMediaButton1_3.Media } ) }, Office365Outlook.SendEmailV2( "EMAIL", "SUBJECT LINE", "BODY", { Attachments: AddColumns( wFile, '@odata.type', "" ) } ) )

Any thoughts?

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