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How to reset a conversation when an adaptive card form is displayed

Posted on by 95

Dear All

 

I am working on a chatbot where

  1. when i start the flow i am using "question"  card and showing 3 option
  2. when they select a category, I show an adaptive card form for each option eg; Laptop
  3. users submits the adpative card form, I call a power automate flow which creates an entry in sharepoint and inform the user with ticket#

 

Queries

  1. Now if the user clicked on the wrong option, I wanted to know to still give the user ability to click on the options in #1 and show a different card
  2. If user doesnt work on the bot for say 2 days and comes back and types hi. I want to allow them to restart the conversation 

 

Currently in both scenarios i am getting below error

Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: InvalidDialogInterruption.

 

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  • aparnaa Profile Picture
    aparnaa 95 on at
    Re: How to reset a conversation when an adaptive card form is displayed

    for Query #2 - I used inactivity trigger

    #1 is still open

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