I'm trying to embed a chatbot created with Microsoft Copilot Studio into my Shopify store, but I encountered the following error during testing:
Sorry, an unexpected error occurred. We're investigating.
Error code: IntegratedAuthenticationNotSupportedInChannel
Conversation ID: 4kzwnZeUf9oFW3BEUmmvfU-as
<iframe>
code into my Shopify theme.liquid
file:
Any help or guidance would be greatly appreciated!
Hi Artur,
Thank you for your response.
It seems like the bot might indeed be trying to access resources that require authentication, but the bot is configured as "No authentication" (public). Could you please clarify:
Best regards,