Can we customize the Activities of "Generative" Copilot similar to "Classic"

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Posted on by johnjohnPter

1,811 Super User 2024 Season 1

Recently i noted that we have 2 options for Copilot agents inside Copilot studio, "Classic" & "Generative":-

Now I realized that all the agents i have been using are classic. Where i always customize the "Conversational Boosting" activities for those agents, by adding extra questions, extra conditions & calling flows, something as follow:-

now when i created a test "Generative" copilot, i noted that the built-in activity which get called after asking a question (named "Activity map"), is not customizable as in the classic case, here is the activity inside the "Generative" copilot:-

so can i conclude that the "Generative" copilot is not customizable compared to the classic copilot?

thanks

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w.p 8,339 Super User 2025 Season 2 on at

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I'm still learning, from what I understand you can still customize to suit your needs.

Generative AI acts as an orchestrator, analyzing what you want and using the best tools available to create a response based on your intent, whether it's a topic, action, or knowledge source.

An example below shows a website and SharePoint knowledge sources. The agent decides the best resource for this particular question.

Turn on the tracking between topics, it will starts with Conversion start topic.

In classic mode topics, you need to enter each trigger phrase, but not in Generative AI mode, now you will provide a topic description to indicate its purpose and what should trigger it.

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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thanks for the helpful reply.. @w.p

So you mean when using the Generative mode, i can do a call to power automate flow? as i could not find how i can do so?

Thanks

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w.p 8,339 Super User 2025 Season 2 on at

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I forgot to mention, turning on generation AI mode makes input description even more important.

Lisa Crosbie explained in great detail.

How to build a self-service agent for your website with Copilot Studio

https://youtu.be/JFlV48HlQSM?t=1393

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w.p 8,339 Super User 2025 Season 2 on at

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It's best to create the flows from Copilot Studio.

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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So can i customize the Activity Map to call a workflow?

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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@w.p

I know how to call a flow.

But you are calling a flow inside the Conversation Start, not the "Activity Map"? in the Classic mode, we can customize the "Conversational Boosting" unlike the "Active map" .. this is my main question

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w.p 8,339 Super User 2025 Season 2 on at

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Activity Map is more like a visual input and output dashboard.

You can't customize it, as topics show on the right side and knowledge sources show in the middle.

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w.p 8,339 Super User 2025 Season 2 on at

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You can still customize like you used to, it just visually shows all activity in one place instead of switching between topics.

Turn on the tracking between topics to show the current topic activity.

An example from Ms Learn with input from user and the result.

https://learn.microsoft.com/en-us/microsoft-copilot-studio/authoring-review-activity

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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Thanks for the replies.

but i am not sure if i am following you correctly, now i use to have the Classic mode, and i use to ask a question on the "Conversational Boosting" step, as follow:-

Now if i turn the "Generative" mode, the custom question will not be shown,, unless I turn the classic mode back.. so not sure how i can customize the "Conversational Boosting" in Generative mode? or how i can show those customizations or similar customization in Generative mode, i need to ask a question and based on the answers to call a flow..

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w.p 8,339 Super User 2025 Season 2 on at

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I don't have the answer yet. It worked okay during my testing.

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