Urgent!!! How to change power virtual agent language

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Posted on by 123TT

Hi,

when I login to power virtual agent , I didnt see "create a bot" page , so I didnt have change the select the language.

then it shows the default language "English" and I didnt notice that and I think it's just the tool bar using English.

After I finished my flow and did the bot test then I found the language issue cause the test is not smoothly even I type all Chinese for the trigger phrases and massage , but the bot test still failed due to the language.

Does anyone know how to change the language?

I can create a new flow , but just wanna know where can I change the language setting.

Thanks

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CU22081450-0 Most Valuable Professional on at

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Hi @123TT ,

Did you remember in which language did you create your chatbot?

Because when you create new bot selecting a language, you cannot change it after that. It’s not available yet to change the language after create a bot.

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123TT 11 on at

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how to create a new bot?

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ManirajKV 43 on at

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@123TT You can follow this link, in one of the steps it will ask you to choose a language. Am not sure whether it will have Chinese or not.
https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-get-started
https://docs.microsoft.com/en-us/power-virtual-agents/authoring-language-support

Hope this post helps!

If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to help other users to find it.

Many Thanks!

Maniraj.

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CU22081450-0 Most Valuable Professional on at

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Hi @123TT ,

I have a free course inside my YouTube channel that can help you to create a lot of bots: (9) What is the Microsoft Power Virtual Agents? - YouTube

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123TT 11 on at

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Hi
I checked the video already and they all mentioned that after sign in then you will see below table and choose language, however, I didnt see it.

My question is what's the steps to make the below photo show up and create the new bot. thanks

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123TT 11 on at

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Hi Expert,
Thanks for your feedback.
I checked the video already and they all mentioned that after sign in then you will see below table and choose language, however, I didnt see it.

My question is what's the steps to make the below photo show up and create the new bot. thanks

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123TT 11 on at

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Hi Expert,
I finally find the button to create a new bot.
however, the test still failed for some trigger phrases...

could you please teach me how to create a ticket by steps. thanks

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CU22081450-0 Most Valuable Professional on at

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hi @123TT ,

You can use this link to open a ticket: https://powervirtualagents.microsoft.com/en-us/support

Also, if you need to get the Bot ID information, you can go to the Channels >> Custom website >> You will see an iframe that contains the ID like (XXXXX-XXXXX-XXXX-XXXX) value.

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ManirajKV 43 on at

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@123TT did you tried clicking the more options? can you send the pic?

Hope this post helps!

If you like this post, give a "Thumbs up". Where it solved your request, Mark it as a "Solution" to help other users to find it.

Many Thanks!

Maniraj.

Connect Me: LinkedIn

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