Power Platform Community Forum Thread Details

Inconsistency in the PVA Platform

Over the past few weeks, there have been some notable incidents that have affected the reliability of the platform. Two weeks ago, the client reported a critical bug in production, stating that none of the videos were working on the chatbot. Interestingly, the issue seemed to resolve itself within a day without any changes made to the platform.

However, earlier this week, the same issue resurfaced. Once again, the business reported that the videos were not functioning within the platform. While the problem seemed to persist for a longer duration this time, I noticed that as of yesterday, the videos are now working perfectly fine.

Aagin since the past two days the platform is buffering a lot and the following bugs were reported:

PVA Platform is lagging:
- While creating topics and adding action items the platform takes up a lot of time to load and then we get error messages to add necessary values to the added action items.
Debug mode is not working :
- When trying to turn on the debug mode, the chatbot (in the test your chatbot section) keeps refreshing to the start of the conversation.
Redirecting to the greetings topic when trying to access the chatbot:
- when trying to redirect or open any specific topic the platform automatically reverts to and fro to the greetings topic.

Is it possible if we could get 2 weeks prior notice when new updates are being rolled out so that we could pause the developments in the lower environments.

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