Hello Renato,
Thank you for your reply! I appreciate your prompt response.
Please correct me if I am wrong, but I assume from your message that you are referring more to the scenario where a users access a website and wants some automation of the usual tasks they handle(?) Where perhaps they use Teams, Excel, SharePoint, etc.
What I am looking for in a nutshell is some automation for a plain site visitor like this:
Let us say for the sake of the example that I am trying to buy something from retailer site like https://www.etsy.com and as soon as I land on their main page, they have a bot who asks me:
Bot: “Hello, how can I help you today?”
and I respond with:
Me: “I am planning to organize a Party for next Saturday”
Bot: “Sure, I can help with that”
Bot: “Do you have an account with us”
Me: No. Just wondering what you have to offer” – The bot knows the context is already established for ‘Party’ & ‘Saturday’ from my first response --
Bot: “Ok, please look at the page I just browsed for you” – The bot automatically “clicked” for me and navigates to the “Wedding & Party” page (https://www.etsy.com/c/wedding-and-party ) in the SAME tab and in the same session. No just giving me a link in the chat window where I click and kicks me out to another tab and loosing the thread of the initial session --
Bot: “I am including some specials for the occasion” --- The bot knows my approximate time range for the event and can displays specific deals for that particular week --
.
.
. And so on.
Of course, the idea is not just to have the bot to navigate the website on behalf of the visitors but to try to get the visitors engage and possibly convert them into sales. All of the process I described above in addition of using cards, buttons, etc. suggested by the bot.
Please let me know if this clarifies my question a bit more.
Regards,
Daniel
