Model Driven App is not listed in Dynamics 365 Mobile App for my users

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Posted on 20 May 2022 19:57:16 by sartham

Hello Community

I have a simple Model driven app in Sandbox Power-Platform environment.

It works well for my users in web browser, but it does not get listed in "Dynamics 365" mobile app.

I am an admin in the env and it gets listed in my mobile app and it works.

i followed this MS article, but no luck: Set up Dynamics 365 for phones and tablets | Microsoft Docs

My solution contains : Custom entities, Custom Security Role.

Users are part of a Team and Team is assigned to following roles:

1. Basic user

2. Env Maker

3. Solution Checker

4. Custom role.

Thanks in Advance

San

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Microsoft Dataverse

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Mira Ghaly 11,409 Moderator on 20 May 2022 at 21:09:11

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Re: Model Driven App is not listed in Dynamics 365 Mobile App for my users

@sartham

Please check if the below is set correctly for the Custom Role, this is the required permissions for displaying model driven app on mobile app

https://docs.microsoft.com/en-us/dynamics365/mobile-app/set-up-dynamics-365-for-phones-and-dynamics-365-for-tablets#required-privileges

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sartham 12 on 20 May 2022 at 21:04:22

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Re: Model Driven App is not listed in Dynamics 365 Mobile App for my users

Yes User is able to use the model driven in web browser.

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Mira Ghaly 11,409 Moderator on 20 May 2022 at 21:02:46

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Re: Model Driven App is not listed in Dynamics 365 Mobile App for my users

@sartham

Have you checked if the users can see the model driven app on the web?

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sartham 12 on 20 May 2022 at 20:51:30

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Re: Model Driven App is not listed in Dynamics 365 Mobile App for my users

Hi @Mira_Ghaly
That option was turned on in the Mobile app. But it doesn't show the app I am looking for.

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Mira Ghaly 11,409 Moderator on 20 May 2022 at 20:45:59

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Re: Model Driven App is not listed in Dynamics 365 Mobile App for my users

@sartham

On the user mobile app make sure that the option to show non production apps is turned on.

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