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Closed registeration - invalid code

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Posted on by xb79

Hello,

I've disabled open registeration so only people with invites can register. But the problem is that they can't register because of an 'Invalid invitation code' error. It happens even if I use a group permament code with no usage limits.

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xb79 12 on at

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Re: Closed registeration - invalid code

Yes it is.
Fubar 7,966 Super User 2025 Season 1 on at

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Re: Closed registeration - invalid code

Is the following Site Setting set

Authentication/Registration/InvitationEnabled
xb79 12 on at

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Re: Closed registeration - invalid code

I don't send invitations by email. I just copy them directly from the invitation code tab. It makes no difference whether I set up a custom code or a self-generated one.
Fubar 7,966 Super User 2025 Season 1 on at

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Re: Closed registeration - invalid code

Double check that you don't have an extra space at the beginning or end of the invitation code in link in the emails that are being sent (if so you'll need to edit the Workflow that is sending the invitations), also if you have multiple environments double check the URL is to the correct Portal/Pages site.

You can also try creating a new Invitation, Save it, then copy and paste the code it generates into the Redeem Invitation field on the Portal to see if it is accepting it directly.