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What is the correct way to specify sequentially multiple questions in Copilot?

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Hi!

I have an issue with Co-pilot running when I have multiple questions specified sequentially. Co-pilot does not go further than the first question.

 

I assume that after the Question Co-pilot expects me to utilize the answer instead of asking me the next question.

Scenario:

I want to create Customer record in D365 and for it I need to input into my Power Automate flow the next data: Customer Number, Customer Name, Customer group, Currency and Country as those fields are mandatory for customers creation in D365.

How I was trying to cover it in Co-pilot:

1. Created a Topic with a trigger phrase.

2. Created a sequence of questions about what is the: Customer Number, Customer Name, Customer group, Currency and Country and specified the output for those questions as variables.

3. Created a Power Automate flow connector that supposed to consume all the variables.

Current result: Co-pilot is not going further than the first question.

I tried to use Conditions to ask those questions, but it did not work as well.
Also, I tried to collect responses as PromtHistory through the function, for future parsing, but it did not work either.

 

Could you please suggest any working scenarios in this case? 

  • Pavan_Mani_Deep Profile Picture
    Pavan_Mani_Deep 43 on at
    Re: What is the correct way to specify sequentially multiple questions in Copilot?

    Hi @Alona_Sorokaa 

     

    please mark this thread as closed.

     

    If I have answered your question, please mark your post as Solved.

    If you like my response or got a direction forward to proceed, please give it a Thumbs Up. Appreciate your Kudos. You can accept more than one post as a solution.

     

    If you were still facing any issue or challenge, please do let me know so that I can try to check for you. Happy to help you further.

     

    Blog:https://ecellorscrm.com

     

    Cheers,

    PMDY

  • Alona_Sorokaa Profile Picture
    Alona_Sorokaa 2 on at
    Re: What is the correct way to specify sequentially multiple questions in Copilot?

    Hi Pavan,

     

    Thank you very much for your question!

    I found the way to resolve this issue.

     

    The reason was in calling the Action = Power Automate flow directly after asking questions. So, it did not work for me, as Co-pilot was trying to consume the answer from the first question right after it was answered.

    The fix - create the Co-pilot Plugin instead of the Power automate flow and use it in the Topic.
    After I used the Plugin in my Topic, Co-pilot was able to ask me all the questions and successfully consume them into the Plugin.

     

    Best regards,

    Alona

  • Pavan_Mani_Deep Profile Picture
    Pavan_Mani_Deep 43 on at
    Re: What is the correct way to specify sequentially multiple questions in Copilot?

    Hi @Alona_Soroka 

     

    Does your bot shows any errors?

     

    Blog:https://ecellorscrm.com

     

    Cheers,

    PMDY

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