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On premise SQL Gateway won’t connect

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Posted on by long

I have per app licenses for my users so we can connect to an Azure SQL database, which works fine. I am now attempting to connect the same app to an on premise SQL Database through a gateway which I have set up. I see the gateway in power apps when attempting to make the connection, however after filling in the connection information I receive and error stating I don’t have the correct License. Under the user setting PLANS, it’s lists Power apps for office 365. I understand this license will not work, that’s why I have a per app license. Not sure what to do, the licenses are applied to the correct environment and the auto assign per app passes setting is set to yes. Any ideas? Thank you.

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v-jefferni Microsoft Employee on at

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Hi @long ,

Would you like to use on-prem data gateway with Power Apps Per App Plan?

As per the error message, please make sure that an app with Power Apps Per App Plan has been shared with you and then you will be able to create premium connection.

You could ask to share the app with you again, and then retry to create a connection with the gateway.

If this issue persists, you could raise a support ticket on support page:
https://powerapps.microsoft.com/en-us/support/

Hope this helps.

Best regards,
Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

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v-jefferni Microsoft Employee on at

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Hi @long ,

Have you resolved the issue?
If my post helps, then please consider Accept it as the solution to help the other members find it.

Best regards,
Community Support Team _ Jeffer Ni

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