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Power Platform Community / Forums / Copilot Studio - Publish & Channel Management / Copilot Studio & Teams...
Copilot Studio - Publish & Channel Management
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Copilot Studio & Teams Image Issue

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Posted on by Fnfddq111 10

Hello-

I am using Copilot Studio to develop an AI Bot which can be used through Teams. I recently updated to the newest version of Teams, and now I am unable to see the images I uploaded within Copilot Studio on the Teams app. While I can see them in the Topics & Plugins section of the designer in Copilot Studio, after I publish the changes to Teams, the query returns with only the image title, and not the image and the title. I have a shared link that points to the image in my OneDrive (SharePoint). This was working in the previous version of Teams, but now I am facing this issue in the new version of Teams.

 

Please advise on how I can fix this.

 

Thank you

 

 

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Teams
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  • Suggested answer
    CA-01090606-0 Profile Picture
    CA-01090606-0 20 on at
    Copilot Studio & Teams Image Issue
    I found this to work for me.
    Teams bot image limitations: A maximum of 1024×1024 MB and 1 MB in PNG, JPEG, or GIF format; animated GIFs aren't supported.
    To get the image URL and downsize the image simultaneously, I used https://postimages.org/ and selected 800x600.
    Then click the, share the image button in Postimges and copy the Direct link URL for your image in Copilot.
  • CA-01090606-0 Profile Picture
    CA-01090606-0 20 on at
    Copilot Studio & Teams Image Issue

    Yes, me too. It works well in the Copilot, but I have not seen it in the team chatbot. Why?
    I require images as I am presenting wiring diagrams, and text answers will not work.

    Can someone please reply to this?

  • Suggested answer
    miongb Profile Picture
    miongb 28 on at
    Copilot Studio & Teams Image Issue
     
    Returning an image as a message

    SharePoint and OneDrive needs authentication, it doesn't matter the user you share the bot with has access to the pictures, as the bot doesn't authenticate them (unless you require them to do). 

    My tip is to use a storage space where pictures can be saved and accessed without authentication (eg. website domain storage)

     

    --i tried linking an image from a web storage, and it works. so i guess sharepoint and onedrive links wont work for now, unless microsoft does something about this. alternatively, i read somewhere that you can try an adaptive card to display the image, but i havent tried.

  • SA-31071434-0 Profile Picture
    SA-31071434-0 2 on at
    Copilot Studio & Teams Image Issue
    I am having the same issue, has anyone solved this issue?
  • miongb Profile Picture
    miongb 28 on at
    Copilot Studio & Teams Image Issue
    were you able to resolve this op?
  • miongb Profile Picture
    miongb 28 on at
    Copilot Studio & Teams Image Issue
    Same issue.
     
    Anybody from Microsoft who can shed a light on this issue?
  • Subodh_Koushik Profile Picture
    Subodh_Koushik 2 on at
    Re: Copilot Studio & Teams Image Issue

    I am also facing the same issue. The images are not displayed in the teams. But the same images are seen from the copilot studio. Is there any solution for this?

  • LowCodeNoCode3 Profile Picture
    LowCodeNoCode3 2 on at
    Re: Copilot Studio & Teams Image Issue

    Can someone please help with this query. I am also facing this issue. I am giving link to image from a SharePoint List

  • jsondotexe Profile Picture
    jsondotexe 19 on at
    Re: Copilot Studio & Teams Image Issue

    I am experiencing that issue as well in MS New Teams. Hoping for answers on this thread.

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