Power Platform Community Forum Thread Details

Hi, I would like to allow users to rate thumbs up or down after a generative answer is provided to them. I followed this website instruction: Add feedback for every response - Microsoft Copilot Studio | Microsoft Learn. My setup is slightly different, it is based on Conversational boosting topic of Unknown Intent rather than known intent. However, when I include the JSON snippet in the adaptive card cannot seem to read the JSON (see attached) and below is a snippet of my code editor, what is the issue with the adaptive card that it is unable to show the thumbs up/down in the generated answer?

----------------------

   - kind: ConditionGroup
      id: conditionGroup_HlZTqZ
      conditions:
        - id: conditionItem_pjKVSv
          condition: =!IsBlank(Global.bot_answer)
          actions:
            - kind: SendActivity
              id: sendActivity_Ee7z06
              activity:
                attachments:
                  - kind: AdaptiveCardTemplate
                    cardContent: |-
                      {
                        type: "AdaptiveCard",
                        '$schema': "http://adaptivecards.io/schemas/adaptive-card.json",
                        version: "1.5",
                        body: [
                          {
                            type: "Container",
                            items: [
                              {
                                type: "TextBlock",
                                text: Global.bot_answer,
                                wrap: true
                              }
                            ]
                          },
                          {
                            type: "Container",
                            items: [
                              {
                                type: "ColumnSet",
                                columns: [
                                  {
                                    type: "Column",
                                    width: "90",
                                    items: [
                                      {
                                        type: "TextBlock",
                                        text: "Generated answer, please rate it",
                                        wrap: true,
                                        size: "Small",
                                        color: "Accent"
                                      }
                                    ]
                                  },
                                  {
                                    type: "Column",
                                    width: "5",
                                    items: [
                                      {
                                        type: "Image",
                                        url: "data:image/svg+xml;utf8,%3Csvg%20width%3D%2224%22%20height%3D%2224%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%0A%20%20%3Cpath%20d%3D%22M16.4996%2017.9852C16.4996%2020.4271%2015.3595%2022.1838%2013.4932%2022.1838C12.5183%2022.1838%2012.1518%2021.6411%2011.8021%2020.3881L11.596%2019.6162C11.495%2019.2574%2011.3192%2018.6467%2011.069%2017.7852C11.0623%2017.7621%2011.0524%2017.7403%2011.0396%2017.7203L8.17281%2013.2346C7.49476%2012.1736%206.49429%2011.3581%205.31841%2010.9079L4.84513%2010.7267C3.5984%2010.2494%202.87457%208.94562%203.1287%207.63505L3.53319%205.54897C3.77462%204.30388%204.71828%203.31298%205.9501%203.01106L13.5778%201.14153C16.109%200.521138%2018.6674%202.05607%2019.3113%204.5814L20.7262%2010.1306C21.1697%2011.8698%2020.1192%2013.6393%2018.3799%2014.0828C18.1175%2014.1497%2017.8478%2014.1835%2017.5769%2014.1835H15.7536C16.2497%2015.8164%2016.4996%2017.0762%2016.4996%2017.9852ZM4.60127%207.92059C4.48576%208.5163%204.81477%209.10893%205.38147%209.3259L5.85475%209.5071C7.33036%2010.0721%208.58585%2011.0954%209.43674%2012.4268L12.3035%2016.9125C12.3935%2017.0534%2012.4629%2017.2064%2012.5095%2017.367L13.0614%2019.2873L13.2731%2020.0786C13.4125%2020.5666%2013.4827%2020.6838%2013.4932%2020.6838C14.3609%2020.6838%2014.9996%2019.6998%2014.9996%2017.9852C14.9996%2017.1007%2014.6738%2015.6497%2014.0158%2013.6701C13.8544%2013.1846%2014.2158%2012.6835%2014.7275%2012.6835H17.5769C17.7228%2012.6835%2017.868%2012.6653%2018.0093%2012.6293C18.9459%2012.3905%2019.5115%2011.4377%2019.2727%2010.5012L17.8578%204.952C17.4172%203.22415%2015.6668%202.17393%2013.9349%202.59841L6.30718%204.46794C5.64389%204.63051%205.13577%205.16407%205.00577%205.83451L4.60127%207.92059Z%22%20fill%3D%22%23212121%22%20%2F%3E%0A%3C%2Fsvg%3E",
                                        width: "15px",
                                        height: "15px",
                                        selectAction: {
                                          type: "Action.Submit",
                                          data: "This generated answer wasn't useful"
                                        }
                                      }
                                    ]
                                  },
                                  {
                                    type: "Column",
                                    width: "5",
                                    items: [
                                      {
                                        type: "Image",
                                        url: "data:image/svg+xml;utf8,%3Csvg%20width%3D%2224%22%20height%3D%2224%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%0A%20%20%3Cpath%20d%3D%22M16.4996%205.20259C16.4996%202.76065%2015.3595%201.00391%2013.4932%201.00391C12.467%201.00391%2012.1149%201.60527%2011.747%203.00348C11.6719%203.29233%2011.635%203.43297%2011.596%203.57157C11.495%203.93031%2011.3192%204.54106%2011.069%205.40258C11.0623%205.42566%2011.0524%205.44741%2011.0396%205.46749L8.17281%209.95315C7.49476%2011.0141%206.49429%2011.8296%205.31841%2012.2798L4.84513%2012.461C3.5984%2012.9384%202.87457%2014.2421%203.1287%2015.5527L3.53319%2017.6388C3.77462%2018.8839%204.71828%2019.8748%205.9501%2020.1767L13.5778%2022.0462C16.109%2022.6666%2018.6674%2021.1317%2019.3113%2018.6064L20.7262%2013.0572C21.1697%2011.3179%2020.1192%209.54845%2018.3799%209.10498C18.1175%209.03807%2017.8478%209.00422%2017.5769%209.00422H15.7536C16.2497%207.37133%2016.4996%206.11155%2016.4996%205.20259ZM4.60127%2015.2672C4.48576%2014.6715%204.81477%2014.0788%205.38147%2013.8619L5.85475%2013.6806C7.33036%2013.1157%208.58585%2012.0923%209.43674%2010.7609L12.3035%206.27526C12.3935%206.13437%2012.4629%205.98131%2012.5095%205.82074C12.7608%204.95574%2012.9375%204.34175%2013.0399%203.97786C13.083%203.82461%2013.1239%203.66916%2013.1976%203.38519C13.3875%202.66348%2013.4809%202.50391%2013.4932%202.50391C14.3609%202.50391%2014.9996%203.48797%2014.9996%205.20259C14.9996%206.08708%2014.6738%207.53803%2014.0158%209.51766C13.8544%2010.0032%2014.2158%2010.5042%2014.7275%2010.5042H17.5769C17.7228%2010.5042%2017.868%2010.5224%2018.0093%2010.5585C18.9459%2010.7973%2019.5115%2011.7501%2019.2727%2012.6866L17.8578%2018.2357C17.4172%2019.9636%2015.6668%2021.0138%2013.9349%2020.5893L6.30718%2018.7198C5.64389%2018.5572%205.13577%2018.0237%205.00577%2017.3532L4.60127%2015.2672Z%22%20fill%3D%22%23212121%22%20%2F%3E%0A%3C%2Fsvg%3E",
                                        width: "15px",
                                        height: "15px",
                                        selectAction: {
                                          type: "Action.Submit",
                                          data: "This generated answer was useful"
                                        }
                                      }
                                    ]
                                  }
                                ]
                              }
                            ]
                          }
                        ]
                      }
      elseActions:
        - kind: ConditionGroup
          id: conditionGroup_57sUZS
          conditions:
            - id: conditionItem_s1sb6q
              condition: =System.FallbackCount < 3
              actions:
                - kind: SendActivity
                  id: sendActivity_RiY9V9
                  activity: I'm sorry, I'm not sure how to help with that. Can you try rephrasing?
          elseActions:
            - kind: SendActivity
              id: sendActivity_FnObnX
              activity: I'm sorry I wasn't able to help you, you may refer to <link>Link</a>.

Categories:

Topic creation & management

Hello,

there's a difference in supported schema versions in Copilot Studio and other MS products. You can review an article here: https://copilottoday.com/how-to-easily-prepare-a-nice-chatbot-response/. I've wrote about how to check if the controls that you're using are supported in the product. It could be related to the version that you're using in the JSON (1.5 in that case) or the controls that you're using. Review carefully also the JSON content and make sure that it has the correct format. I think the JSON should start from here:

{

                        type: "AdaptiveCard",

So you'd need to extract the cardContent part.

In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
 
Best regards,
 
Artur Stepniak
Interested in GenAI? Visit my site!