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Getting "We are sorry, but seems something went wrong." when switching the language on Sign-in Page

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Hi, I enabled two language Spanish and Portuguese on the portal. Everything looks fine except the Sign-in and Redeem invitation Page throwing error when I switch the language from English to Portuguese. In Spanish its working fine, and Register page is also working fine in Portuguese, but Sign-in and Redeem invitation page throw an error below when I switch in Portuguese.

"We are sorry, but seems something went wrong. Please try again, and if this persists, contact the website administrator."

Anyone know how to troubleshoot this? the detail error says something wrong with the site map.

Also is there any way I can update the Redeem invitation page title in different language? at the moment it's doing translation on its own to another language but I like to update that title. I'm not able to find where the title of the page is.

Thanks,

-Sal

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Power Apps portals

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oliver.rodrigues 9,368 Most Valuable Professional on at

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Hi, can you follow this video to disable the custom errors page: https://www.youtube.com/watch?v=F8QxoyOIzAc

this will give us the real exception behind it.. so we can see what's happening

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Hi,
here is the error below, that looks like something related to SiteMap.
System.Web
Object reference not set to an instance of an object.
System.NullReferenceException
at Adxstudio.Xrm.Web.ContentMapCrmSiteMapProvider.<>c__DisplayClass12_1.<GetRootNodeCore>b__3(WebPageNode x) in S:\Framework\Adxstudio.Xrm\Web\ContentMapCrmSiteMapProvider.cs:line 372
at System.Linq.Enumerable.WhereListIterator`1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
at Adxstudio.Xrm.Web.ContentMapCrmSiteMapProvider.<>c__DisplayClass12_0.<GetRootNodeCore>b__1(ContentMap map) in S:\Framework\Adxstudio.Xrm\Web\ContentMapCrmSiteMapProvider.cs:line 372

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oliver.rodrigues 9,368 Most Valuable Professional on at

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Hi, have you simply enabled the multi language, or have you created the web pages?

Web Pages are not automatically created when enabling multi language.. can you make sure the Home Web Page contains a localized Web Page for your 2nd language?

Those things are easier to see in the model driven app / Portal Management App

let me know if you need assistance to get there

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Community Power Pla... on at

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Hi,
I do see each web page in the portal have the localized content in both languages that I enabled. One thing that I notice is when I'm on Sign-in Page and Switch the Language from English to Spanish it work fine, but when I change to Portuguese, it throw an error. But when I copy past the URL it work fine for Portuguese
https://----.powerappsportals.com/en-US/SignIn?returnUrl=%2Fen-US%2F

it's the same URL that display in the browser when I try to switch from English to Portuguese, and same URL work and display page when I copy past this URL in the browser.

Thanks,
-Sal

Thanks,
-Sal

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oliver.rodrigues 9,368 Most Valuable Professional on at

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the URL https://----.powerappsportals.com/en-US/SignIn?returnUrl=%2Fen-US%2F shouldn't bring you to the portuguese version

it should be pt-BR or pt-PT in the URL

can you check if you have multiple Web Link Sets as well? I believe you should have one for each language

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Community Power Pla... on at

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Hi,
Sorry I copied the wrong url, Yes it is pt-BR. Question is why it works when I just type this URL in and it doesn't work when click on the switch language.
https://--------------.powerappsportals.com/pt-BR/SignIn?returnUrl=%2Fen-US%2F

All other pages are working fine so far that I checked, but only Sign-in and Redeem invitation page throw this error. By any chance do you know where are the Titles for Sign-in and Redeem invitation Pages? looks like these are hidden pages that I cannot see.

Thanks,
-Sal

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oliver.rodrigues 9,368 Most Valuable Professional on at

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there are a bunch of label settings that aren't created by default

We have put together a few "hidden snippets" on this page: https://github.com/OOlashyn/PowerAppsPortalSiteSettingsAndSnippets

see if you find the ones you need there.. if there are still more that you can't find, please send a snapshot and we can try to find the name of the snippet

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Community Power Pla... on at

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Thank you, I can see the one I need to update in the list, So in order to change the text, Should I create these tags with the same name as defined here?
Account/SignIn/SignInLocalButtonText - text for Sign in button on the local sign in page (Default: "Sign In")
Account/Nav/Redeem - text for redeem invitation section of the sign in page (Default: "Redeem invitation")

also the language issue is still that I like to resolve, I really appreciate it if you have any idea on that why typing URL working and switching on the language getting 500 error.

Thanks,
-Sal

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oliver.rodrigues 9,368 Most Valuable Professional on at

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Hi Sal

yes, just create a content snippet with the name Account/SignIn/SignInLocalButtonText, set your language, and then set the value

can you send the URL via private message to me?

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Community Power Pla... on at

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Thanks, I did that and was able to resolve the other language issue as well.

Thanks,
-Sal

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