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Power Platform Community / Forums / Power Pages / Knowledge Base Items n...
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Knowledge Base Items not showing

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Posted on by DimitrisHd

Hi all,

 

I'm trying to add some knowledge base articles in my PowerApps Portal (Customer Self Service Template).

 

I'm using dynamics 365 online version(v.9) and i would like to know how is it possible to add the articles in the Knowledge Base section in the Portal.

 

So far i've tried : 

- Articles from Service Area by ticking the "Publish to Web" checkbox.

- Knowledge Base Articles.

 

Both published but not showing up in the portal.

 

Any ideas?

 

Best Regards,

Dimitris

Categories:
Power Apps portals
I have the same question (0)
  • v-xida-msft Profile Picture
    v-xida-msft Microsoft Employee on at

    Hi @DimitrisHd ,

    Could you please share a bit more about your scenario?

    Do you want to add some Knowledge Base Articles into your PowerApps Portal?

     

    Based on the needs that you mentioned, I afraid that there is no direct way to achieve your needs in PowerApps currently. As an alternative solution, I think the Liquid and JavaScript could achieve your needs.

     

    Please check and see if the following blog would help in your scenario:

    https://www.engineeredcode.com/blog/powerapps-portals-knowledge-articles-and-liquid

     

    Best regards,

  • Ashish2012 Profile Picture
    Ashish2012 478 on at
    Are you not able to see even default articles in the portal? Or only cutom one are not searching?

    https://www.engineeredcode.com/blog/powerapps-portals-knowledge-articles-and-liquid

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