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Power Apps
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Error Opening File

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Posted on by Microsoft Employee

Hi,

 

I already shared the issue, i got a response as below:

 

My app pop up a message when ever i try opening it for edit. There was an error opening file.

 

My App Info:

 

App ID
d99b998e-b638-44f8-a152-25369e86ab9c

Re: Error opening File

Hi @NKhan ,

Could you please share a bit more about the error message within your app?

 

I have made a test on my side, and don't have the issue that you mentioned. Please consider restore your app to previous version, then edit it again, check if the issue is solved.

Some other users have faced similar issue with you, please check the response within the following threads:

https://powerusers.microsoft.com/t5/General-Discussion/Urgent-Error-opening-file/td-p/157042

https://powerusers.microsoft.com/t5/General-Discussion/Error-Opening-File/td-p/17353

https://powerusers.microsoft.com/t5/General-Discussion/Error-opening-file/td-p/189552

 

More details about restiring app to previous version, check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/restore-an-app

 

Please consider sign in your PowerApps in incognito mode, then edit your app again, check if the issue still exists. If the issue still exists, please consider use the following PowerApps previous version to edit your app:

https://create.powerapps.com/v3.18111.17.97110203/studio/#

Click above link to open previous version of PowerApps Studio for web, then click "Open"-> "PowerApps", select the PowerApps app you want to edit. Then save your app, and re-publish it, check if the issue is solved.

 

If above solution could not solve your problem, please consider capture the App Id of your app, then submit an assisted support ticket along with the captured App Id through the following link:
https://powerapps.microsoft.com/en-us/support/pro

 

 

My App Info:

 

App ID
d99b998e-b638-44f8-a152-25369e86ab9c
Categories:
I have the same question (0)
  • v-monli-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous,

     

    Have you tried to open this file from another web browser? 

     

    In addition, v-xida has suggested that you could open a dedicated support ticket, have you done that?

     

    Regards,

    Mona

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Yes I tried opening in other brower. The issue was not solved.

     

     

    Powerapps error.PNG
  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I have not raised the ticket. I don't know how to raise the ticket.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi @Anonymous if you're still experiencing issues and need to create a support ticket, please use this link - https://powerapps.microsoft.com/en-us/support/ 

     

    At the bottom of the page click on 'Create Support Ticket'

     

    @Anonymous 

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