I have a copilot chat with a topic built in copilot studio. I've referenced a sharepoint site with the following pattern in the topic,
https://<company name>.sharepoint.com/sites/<site name>/
I have ~4000 documents in the sharepoint site under "Documents" in subfolders. When I ask a question supported by a document in one of these subfolders I dont get an answer. The chat just sits there with no response. If I move the document to the root directory in sharepoint I can get a response. I can also ask the same question from other copilot chat interactions like Teams and I will get an answer no matter where the document sits; in a subfolder or root directory.
The fact that I can access it means that my permissions are right and there are no issues with file size.
So why cant I access the file from the subdirectory?
Thanks for the help.
I don't think that's an issue as long as results are coming back. Are you getting results from subfolders in Graph Explorer?
Thank for pointing me in this direction. The feedback I got is that we dont have a subscription to Application Insights within Azure. So I'm tracking that down. I'm also looking at permissions issues. I also did a graph query and got a tip back that I'm tracking down.
Have you tried connecting to Azure App Insights?
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Generative answers don't return a response - Microsoft Copilot Studio | Microsoft Learn