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Power Platform Community / Forums / Copilot Studio / Change Multiple Option...
Copilot Studio
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Change Multiple Options Layout

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Posted on by 108

Demo chatDemo chat

 

Hi, is there anyway to change multiple options layout from horizontal to vertical?

 

Horizontal: Option1; Option 2; Option3

 

Vertical:

Option1;

Option2;

Option3;

 

Thanks for advise!!

I have the same question (0)
  • Verified answer
    CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @Leeyong88 ,

     

    You can customize using CSS in a canvas app, is not by default feature.

    Template to see the options in a horizontal alignment: https://powervirtualagents.microsoft.com/en-us/blog/helping-organizations-provide-real-time-information-about-covid-19-with-microsoft-power-virtual-agents/

    Documentation to implement javascript and CSS inside the canvas app: https://powervirtualagents.microsoft.com/en-us/blog/change-your-power-virtual-agents-default-canvas-bot-icon-and-name/

     

    ---
    If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

  • Leeyong88 Profile Picture
    108 on at

    @renatoromao Appreciate for your reply. So that means any layout changes I have to use CSS in canvas app to edit it. And it requires basic coding knowledge to make the changes right?

     

  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Yes @Leeyong88 .

    It's basic because is just using JS and CSS and have a lot of content on the internet around these technologies.

  • Verified answer
    RezaDorrani Profile Picture
    12,143 on at

    Hi @Leeyong88 

     

    suggestedActionLayout: 'carousel', // either "carousel" or "stacked"

     

    stacked - will stack up the buttons one below the other.

     

    https://powervirtualagents.microsoft.com/en-us/blog/change-your-power-virtual-agents-default-canvas-bot-icon-and-name/

    You would need to host this index.html file on a web server which is anonymously available.

     

    If you want to learn more, we have a AMA webinar tomorrow

    https://powervirtualagents.microsoft.com/en-us/blog/what-is-new-and-exciting-for-power-virtual-agents-webinar-may-15th/

     

    Regards,

    Reza

  • mlaurich Profile Picture
    15 on at

    So would the need for this suggest that there are to many choices and a redesign is more suitable? I am trying to grasp the concept of the topic layout and how granular do you go instead of just asking a question with 8-10 choices?

  • Leeyong88 Profile Picture
    108 on at

    Hi @mlaurich ,would like to hear about your opinion in design the BOT. 

     

    In my design when comes to service catalog option, there are more branches.

     

    Example: User chose the option About SimpleHelp. From this option there will be 5 or 6 potential questions in the choices. In the chat BOT it appear to be horizontal and users has to scroll left-right to see/read the choices. I wish to make it appear like right side layout (vertical). Thanks!!BOT.JPG

  • mlaurich Profile Picture
    15 on at

    The comment mentioned about using CSS to change the design to have the buttons vertical is all I have seen and I also was interested into doing that as well once I decided if the Q&A is a good design.

     

    My bigger question is based on how PVA is coded, did they intend for 5 or 8 or greater answers to a question? Instead should the questions be more specific or granular only having 2-3 choices? Having more questions and smaller answers? maybe this is a personal choice but without the vertical buttons it seems they only planned for short 2-3 answer buttons.

     

    Its hard to say how granular you should go with your topic and questions I feel and still trying to grasp the best way to do so. Would love to hear others about their thoughts on this as I have several paths that I will end up with 5+ answers.

  • Leeyong88 Profile Picture
    108 on at

    Hi All, 

     

    Thanks for your guide I manage to change it in custom canvas as following: 

     

    Stacked Option.JPG

     

    Since I customized canvas for my BOT. It won't reflect in my demo web BOT right?I want to ask if I want to publish in my custom website. I should provide this customized canvas code to IT Administrator for deploy right? (not the default embed code from channel > Custom Website)? @renatoromao @ ,could you please advise?

  • Verified answer
    CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Yes, @Leeyong88 !

    You need to implement this code inside your custom website, it's not default code embedded.

  • Community Power Platform Member Profile Picture
    on at

    I've unsuccessfully tried using info from the following sources to update the question options layout to vertical in our bot: Editing in Bot Framework Composer and configure the canvas with your bot. 

     

    I haven't been able to find any updated information on the update for this setting, so checking in to see if this feature is still expected to be included. Despite whatever question overhauls designers could make in their process (to just include fewer questions), this seems like a pretty important feature.

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