web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / AI Builder Document pr...
Power Apps
Unanswered

AI Builder Document processing Training keeps failing

(0) ShareShare
ReportReport
Posted on by hongjoon 22

I'm using AI Builder's Document Processing model to extract two fields with 9 training samples.

 

However, the Training keeps failing with the below message displayed:

 

Training failed and the model cannot be used.Edit the model to retrain it. ​Edit the model to retrain it. If the error persists, learn more about common issues and resolutions​. .​(Configuration id: 9b7253d4-e062-4373-aa1d-5f03c1d2dbb9)

 

Does anyone know what might be the problem?

 

Thanks,

Categories:
AI Builder
I have the same question (0)
  • Antrod Profile Picture
    Antrod Microsoft Employee on at

    Hi @hongjoon ,

     

    Sorry to hear about that. Couple of questions to help you with this issue:

    • Is it the first times that this happen or did you manage to train models in this environment already?
    • Did you try recreate the model?
  • hongjoon Profile Picture
    hongjoon 22 on at

    Hi Antrod.

     

    I've trained numerous models in this environment. And previously I never encountered such problem.

     

    It all started a week ago. I encountered with another issue similar "Failed to Train" errors, but after numerous attempts, the model finally trained successfuly.

     

    I've tried pulling out several training examples but the problem persists. Don't know why.

  • David_Leon Profile Picture
    David_Leon 2 on at

    Hi.

    The same error for me. I had tried everything. My collections of documents seem to be ok. But the error persists. It is not possible to get the AI trained.

    Can you fix this, please?

  • Antrod Profile Picture
    Antrod Microsoft Employee on at

    Hi @David_Leon , @hongjoon ,

     

    Please write us at aihelpen@microsoft.com with your environment id and model id. You can get this information from the power apps URL: make.powerapps.com/environment/[environment id]/aibuilder/models/[model id]

     

  • jinsightpt90 Profile Picture
    jinsightpt90 9 on at

    Was there ever a solution for this? The same thing is happening to me?

     

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the February Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 545 Most Valuable Professional

#2
Haque Profile Picture

Haque 314

#3
Kalathiya Profile Picture

Kalathiya 234 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Auto-Populate field Power Pages
Gallery Tabs - Show or Hide Tabs based on Field Value
How to patch multiple records at once
Enable Copilot for end users in model-driven apps
Question for everyone : How are you using Create Text GPT in AI Builder?
Community content - sample components, blogs etc. - Link to this page (http://aka.ms/PCFdemos)
Welcome to the Power Apps forum!

Product updates

Microsoft Power Platform Community release plans