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Missing system topics?

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Posted on by Jkake Microsoft Employee

I seem to be missing system topics in my bot - may have inadvertently reset my canvas as custom during registration. Any ideas for how I can restore them? Primarily I can engage the bot past the conversation starter, which shows up as an error. Screenshot below:

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Topic creation & management

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remidyon on at

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Hi @Jkake
you can actually go to the topic record in Dataverse and fix the record by editing the YAML.

First, get your Dataverse environment URL ([DATAVERSE_URL])
It should look like https://org1234.crm.dynamics.com

To get the [DATAVERSE_URL]
Go to the Overview page of your chatbot
Click on the solution name - this will open Power Apps
From Power Apps, click the Settings icon and select Advanced settings.

Then, navigate to this URL:
[DATAVERSE_URL]/main.aspx?pagetype=entitylist&etn=botcomponent

You will be able to see your topic and extract the YAML from the column obi data

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CU30040818-0 2 on at

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I manually created the topics by copying the code from the editor of a different agent.

It worked for me and fixed the issue.

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