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Users table showing deleted users with Azure AD objectId added to email address field

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Posted on by bfausti

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Has any one had an issue of deleted/disabled AD user accounts appearing in the users table with the objectId added in front of the email address?

See example below:

Is this something that is part of the deletion process?

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Microsoft Dataverse with Power Apps

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Mira Ghaly 11,413 Moderator on at

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@bfausti

I am noticing the same but I am not sure why this is happening.

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bfausti 195 on at

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Thanks @Mira_Ghaly for your reply.
Can you let me know what tip number on the blog specifically are you referring to?

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EricRegnier 8,720 Most Valuable Professional on at

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Hi @bfausti, it may be an Azure AD behavior and then gets synced back in Dataverse...is it the same thing if you look in AAD? If not, then it may be a Dataverse process so that thr system doesn't actual send emails to those user and also so that no emails get tracked in Dataverse under these users...

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bfausti 195 on at

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Hi @EricRegnier,

Yeah the more I look into it I believe it is just a Dataverse process as the AD account no longer exists in Azure AD. It may have something to do with the soft delete process in place where you have 30 days to restore a deleted user, see this article:

https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-users-restore

Would be good if someone could confirm this process?

Cheers

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bfausti 195 on at

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Any one got any answers around this issue?

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EricRegnier 8,720 Most Valuable Professional on at

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Hi @bfausti,
I did a few tests and confirm that it's an AAD behavior and not a Dataverse one. We see the guid prefix in DV because it syncs the info from AAD which has the guid prefix. When a user is restored in AAD, the guid is removed in DV, and when a user is permentaly deleted in AAD, the record stays as it in DV. Here's an example of how a soft deleted user looks like in AAD:

Note you can hard delete the user records in DV once they are deleted in AAD. Here's more info: https://learn.microsoft.com/power-platform/admin/delete-users#delete-users-in-power-platform-preview

Hope this helps!

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bfausti 195 on at

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Thank you very much @EricRegnier for confirming this for me. This now explains the behaviour in DV & AAD. Much appreciated 🙂

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