Error code: 3000 when entering date, day or time.

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Posted on by NN-21081740-0

492

Good day

Suddenly our bot understands no days, time nor date.

This is the error we get when we respond with any of the above:

Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 3000. Conversation ID: Fa2rmMBsLb5o2F6LoUlTe-eu. Time (UTC): 4/3/2023 12:50:58 PM.

I looked at my watch and the time said 15:12 but the bot time said 12:50:58. Am I on the money for noticing this? If so, how do I change the time zone on the bot. Otherwise, how can I fix this?

Thank you.

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peterswimm Moderator on at

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Re: Error code: 3000 when entering date, day or time.

Per our docs, A system error occurred. Contact customer support for more details.

Checking your flow is a good starting point, but it may not be something you can correct from your side.