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Power Platform Community / Forums / Copilot Studio / (URGENT help needed!) ...
Copilot Studio
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(URGENT help needed!) Aside from Teams, all Channels are disabled

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Hey PVA Gurus!

 

I've published my chatbot on Teams and everything's been groovy so far, the bot is performing as expected on Teams.

 

So the thing is, I want my chatbot to be available on just on Teams but also on our Sharepoint Website. From what I understand, the best way to do this is to copy the iFrame code and embed it on the Sharepoint site.

 

I went to Channels under Manage and for some reason, all the other Channels besides Teams are disabled. Was a bit surprised as I remember all Channels were enabled when I first published my Bot on Teams. 

 

Do you know how I can reenable the other Channels in this situation? I suspect it might have something to do with my Security Settings, as I did enable Secured Access when I first started exploring the functionality. 

 

Attached is a screenshot for your reference. Any and all kinds of advice would be enormously appreciated, thank you!All Channels Blocked.pngFor some reason all channels blockedFor some reason all channels blocked 

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  • micchow Profile Picture
    Microsoft Employee on at

    I would recommend to check if the authentication setting on your bot is Only for Teams. If so other channels will be disabled because authentication variables in the bot does not work for non-Teams channel. If you are not using them, feel free to switch to another Authentication mode and publish your bot to see if the channels are RE-enabled.

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