Failed action has 'run after failure' but flow still fails and gets turned off

Like (1) Share

Report

Posted on 14 Aug 2024 09:02:34 by BB-12081421-0

Hi,

I have a flow that checks if a future, current or passed employee has an O365 account. Normally accounts are blocked when an employee leaves the company and deleted after 90 days. We want a sharepoint list that doublechecks.

Once a day the flow is triggered
We 'get items' from a sharepoint list of all employees
We use ‘get user profile (v2)’ in a loop to get every employees O365 profile
If they have a profile -> the user has an account, we check if it’s enabled or disabled and write this to our sharepoint list
If they don’t have a profile -> ‘get user profile (V2) fails. We’ve set a ‘run after fail’ and write ‘no account’ to our sharepoint list.

No issues there. It works perfectly.

Except, when ‘get user profile(V2)’ fails power automate considers the entire flow a failure, even though a run after fail is set. After a while it turns the flow off automatically because it keeps failing.

I can’t use a terminate action, because my loop still needs to cycle through all the other employees.

Any ideas?

Thanks

Categories:

Process Advisor

All responses (2)

Answers (0)

abc 123 784 Super User 2025 Season 1 on 14 Aug 2024 at 11:59:54

Like (0)

Report

Failed action has 'run after failure' but flow still fails and gets turned off

Due to the fact that Microsoft takes it upon themselves to turn off a Flow that "Fails", I now try to terminate with a "Cancel", instead of "Fail", whenever possible. For example, logical errors get a Cancel, but calls to a Child Flow that choke still get a Fail.

To do this, initialize a variable, called strFlowStatus, to "Success".

Whenever a trapped error happens, set the variable to "Cancel" when in that branch.

If the Flow truly fails, meaning a non-bizlogic fail, then set the variable to "Fail".

At the end of the Flow, add a Switch Action, and Handle each status, "Success", "Cancel", and "Fail", separately.

For extra credit, when there is a true Fail, I send an email to myself.
Suggested answer

Pstork1 66,226 Most Valuable Professional on 14 Aug 2024 at 11:49:12

Like (2)

Report

Failed action has 'run after failure' but flow still fails and gets turned off

It sounds like you are using the Run After inside the loop. That will work, but it doesn't prevent the error from rolling up to the containing loop. So make sure you have at least one action after the loop finishes set to run when the loop succeeds or fails. Here's a screenshot of an example. You can see that the Get user profile failed and the run after action runs. But the flow itself failed until I added the final Compose set to run if the loop succeeded or failed.

Community site session details

Failed action has 'run after failure' but flow still fails and gets turned off

Helpful resources

News and Announcements

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Warren Belz – Community Spotlight

Congratulations to the April Top 10 Community Stars!

Leaderboard > Power Automate - General Discussion

Featured topics

Product updates

Community site session details

Failed action has 'run after failure' but flow still fails and gets turned off

Helpful resources

News and Announcements

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Warren Belz – Community Spotlight

Congratulations to the April Top 10 Community Stars!

Subscribe to this forum!

Select categories

Leaderboard > Power Automate - General Discussion

Featured topics

Product updates