Hi,
I've read through so many posts about this topic and haven't found a solution that works for me yet.
The datasource is a SharePoint list. The app does not have a gallery but rather uses a deep link to connect supervisors to their employee's record to review. There is no problem with the employee opening the app and submitting an entry, but when the supervisor attempts to review the entry it gets stuck here.

As you can tell by the screenshot, it opens the app but is not pulling data from the datasource. I can also tell it has taken the Incident Number from the deep link as it is in the text label below the blue bar - which would be populating my global variables.
To complicate things, it isn't doing this for everyone, it will pull up the records for a few people, so the link itself isn't the problem. It's not a permissions issue as we've thoroughly vetted that.
Based on other posts on this topic, I've tried:
- App's OnStart property to include Refresh('DataSource') and Navigate('Form')
- Form's OnSuccess to include RequestHide()
It had been working fine in testing until it just didn't work for some. There are no errors.
Thank you in advance for any ideas you have!