Skip to main content

Notifications

Community site session details

Community site session details

Session Id : Wxi8MBqo+TAae1Ho59+KB3
Power Apps - Building Power Apps
Answered

Power apps trial license expired issue

Like (0) ShareShare
ReportReport
Posted on 3 Apr 2024 04:26:56 by 87

I have developed one app and which was created in separate environment 2 years ago, it has been run well for 2 years, I am also keeping regularly upgrade it. Because this App applied Dataverse and some another premium connectors, so I asked our headquarter IT purchased 25pcs Power Apps Per App Plan, it means that it can support less than 25 persons to use this App. Everything goes well within 2 years. But just yesterday, after I did regular update of the interface for this App, I published it, when I open it again, I found one message always required me to extend the Power Apps Trial Plan P2, it makes me so confusion, I have assigned 25pcs Per App plan license in this environment, this app only shared to 19 persons, the license is enough, but I can get access into it, my colleagues also tested it, they also can't get into this App.

At last, I have to restore this App back the last version which is two months ago, then everything goes well again. At the same time, I tried to find the root cause, because I don't believe the trouble caused from License, I created one new App in same environment, this new App connected only one table from Dataverse, publish it and run, same problem, I still can't get into this new App, but if I deleted the table from Dataverse, it can run well, very strange. New Apps or New version Apps with Dataverse always can't be used, but old version for same Apps can run well, all of them used Dataverse, I also tried to applied old Power App version to publish my Apps, same problem. It makes me crazy. Now, I can't do any update for my Apps, because any new update will make my Apps can't work.

Do you have the same problem? whether the Power Apps trial Plan P2 license can overwrite the allocated 25pcs Per App Plan license, so that the Apps with premium connectors always ask for additional license.

Categories:
  • ADolinar Profile Picture
    6 on 04 Apr 2024 at 11:57:06
    Re: Power apps trial license expired issue

    I experienced the same problem. This setting resolved it. Seems like there was an update to the Power Platform that introduces this bug.

  • Verified answer
    BollGary Profile Picture
    87 on 03 Apr 2024 at 08:05:39
    Re: Power apps trial license expired issue

    One more comment, new finding, actually, the button for Per app license was not set to "off" after new version published, it was still "on", but it seems disabled although it displays "on", I tried two more times just now, and found this is a bug, although it displays "on", the new published app still can't work, same problem as before, I click the button to "off" and then switch back "on", save this setting again, it can work, I pretty sure it is a bug.

  • BollGary Profile Picture
    87 on 03 Apr 2024 at 07:49:10
    Re: Power apps trial license expired issue

    I have found the reason, the Per-app license button was off, although I don't know why the new published app with this button off, I adjusted it to on, then try again, it can work well now. It cost me so much time to solve this problem, but actually, it is very minor setting.

    BollGary_0-1712130429251.png

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Understanding Microsoft Agents - Introductory Session

Confused about how agents work across the Microsoft ecosystem? Register today!

Warren Belz – Community Spotlight

We are honored to recognize Warren Belz as our May 2025 Community…

Kudos to the March Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 146,731 Most Valuable Professional

#2
RandyHayes Profile Picture

RandyHayes 76,287 Super User 2024 Season 1

#3
Pstork1 Profile Picture

Pstork1 66,075 Most Valuable Professional

Leaderboard
Loading started
Loading complete