Bot Not Proceeding After Adaptive Card Selection

Issue Summary:

I have a Copilot Studio bot that was working perfectly fine until February 9th. However, starting from February 10th, the bot stopped proceeding after an Adaptive Card selection.

The Adaptive Card is displayed correctly, but after selecting an option, it does not trigger the next action (message or condition).
The issue occurs in both Microsoft Teams and Copilot Studio’s test environment.
No follow-up messages or actions are executed after a selection.

Setup Details:

Platform: Copilot Studio (Free-tier, Browser-based)
Where It Occurs: Inside a Greeting topic, where the Adaptive Card presents multiple options.
Actions Used: Tried both Action.Submit and Action.Execute, but neither worked.
Testing: Created a new test bot, but the issue persists.

Debugging Steps Tried (No Success Yet):

✅ Checked Adaptive Card JSON → No syntax errors; the card renders properly.
✅ Tested in both Teams and Copilot Studio → The issue is the same in both.
✅ Added a follow-up message after selection → It is not getting triggered.
✅ Checked Copilot logs → No error messages related to this issue.
✅ Tried using Action.Submit instead of Action.Execute → No change.
✅ Created a new bot with a simple Adaptive Card → Same issue.
✅ Looked for service outages or Copilot Studio updates → No known reports.

Questions:

Is anyone else facing this issue with Adaptive Cards inside Copilot Studio topics?
Could this be a recent Microsoft bug affecting Adaptive Card interactions?
Are there any workarounds to force the bot to proceed with actions after a selection?
Is there a way to manually restart the bot in the free-tier version of Copilot Studio?

Where I Need Help:

I need guidance on whether this is a Copilot Studio bug or if there’s a fix/workaround to restore normal bot behavior. Any insights would be greatly appreciated! 🙏

Categories:

General

Quick Links

Leaderboard > Copilot Studio - Topic Creation & Management