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When I am getting a Multiple Topics Matched scenario, the options are all "untitled"

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Posted on by 11

shah1_0-1699470293696.png

As you can see, when I am entering a query that is returning me with a multiple topic matched scenario, the topics suggests are called untitled. When I click either of these topics, it gives me the answer for the same topic.

 

How do I change it so it gives me specific words instead of untitled?

 

  • Sara9 Profile Picture
    Sara9 36 on at
    Re: When I am getting a Multiple Topics Matched scenario, the options are all "untitled"

    Thanks for the answer! Wish I knew this earlier when creating the topics ... I have about 260+ topics now to go through. 

  • shah1 Profile Picture
    shah1 11 on at
    Re: When I am getting a Multiple Topics Matched scenario, the options are all "untitled"

    Thank you so much. I spent 2 hours messing around with the JSON in the multiple topics matched topic last night! You are a life saver!!

  • Verified answer
    HenryJammes Profile Picture
    HenryJammes on at
    Re: When I am getting a Multiple Topics Matched scenario, the options are all "untitled"

    You need to go to your topic's Details and edit the Display name:

     

    HenryJammes_0-1699525704830.png

     

  • shah1 Profile Picture
    shah1 11 on at
    Re: When I am getting a Multiple Topics Matched scenario, the options are all "untitled"

    How do I go about doing that?

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: When I am getting a Multiple Topics Matched scenario, the options are all "untitled"

    Hi @shah1 

     

    This is because your topics don’t have a display name (so the default value is "untitled"). You simply need to go to each topic and make sure they have a display name on the topic properties.


    The display name is what is displayed when a Multiple Topics Matched is thrown. 

     

    Henry 

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