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Embed Power Virtual Agent Analytics Dash in D365

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Posted on by JonathanPA

Hi, I would like to embed the Analytics and CSAT dash back in D365. I cant see a Power BI dataset, app / pre configured to do this,

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dvila76 16 on at

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Re: Embed Power Virtual Agent Analytics Dash in D365

Is there a way to access PVA transcripts directly from PowerBI?
I'm trying to share the existing Analytics or build a new one in my PowerBI but it feels that the information is not accessible.

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CU22081450-0 Most Valuable Professional on at

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Re: Embed Power Virtual Agent Analytics Dash in D365

Hi @JonathanPA ,

Unfortunately, it's not available yet.

You can create your idea here: https://aka.ms/pva/community/ideas

Also, if you want to build the same dash in your Power BI and embed it in D365, you can follow this documentation to find all data: Fundamentals - Analyze chatbot usage - Power Virtual Agents | Microsoft Docs

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