Adaptive Cards visible in Copilot Studio but, not in MS Teams or M365 agent

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Posted on by RP-04031056-0 Microsoft Employee

We have created a Copilot Studio agent which renders an Adaptive Card on initial load of panel. Also, the content of the card is being rendered dyanmically using extenral topics and variables

But when we publish and try to open this agent in MS Teams it doesn't display the Adaptive Card on the initial load when compared to Copilot Studio

NOTE: We also tried to change the version of the Adaptive Card to v1.4 as mentioned in the article but, that didn't solve the problem

Adaptive Cards not Displaying in Microsoft Teams - Matt Jimison

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Building Copilot Studio chatbots in Microsoft Teams

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MS.Ragavendar 6,955 Super User 2026 Season 1 on at

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@RP-04031056-0,

With the version 1.4 it will works if not try with v1.0.

Did u test your adaptive card in the card designer - https://adaptivecards.io/designer/ using teams as host does it rendering properly ?

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RP-04031056-0 Microsoft Employee on at

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Yes, it renders on the website

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Low Code No Code Pr... 9 on at

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Teams is generally limited to Adaptive Card schema version 1.5 and earlier for full functionality, and for some older clients, version 1.4 has proven to be more reliable.

Check the version property in your Adaptive Card JSON. If it's set to 1.6 or higher, try downgrading it to "1.5" or even "1.4" to see if it resolves the issue. The Copilot Studio test chat might support newer versions than the Teams channel itself.

Since v1.4 didn't work, explicitly set the version to "1.0" in your JSON. This is the safest, most widely compatible version.

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RP-04031056-0 Microsoft Employee on at

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{

type: "AdaptiveCard",

body: [

{

type: "TextBlock",

text: "Here are some prompts for " & Topic.TrimmedRole & " which you can ask me:",

wrap: true,

weight: "Bolder",

size: "Medium"

},

{

type: "TextBlock",

text: Topic.TrimmedPrompts,

wrap: true

}

],

actions: [

{

type: "Action.Submit",

title: "Deals in My Account",

data: {

displayText: "What is the MACC deal in the current pipeline in Costco?",

text: "What is the MACC deal in the current pipeline in Costco?",

value: "What is the MACC deal in the current pipeline in Costco?",

type: "messageBack"

}

},

{

type: "Action.Submit",

title: "Customer Visit Actions",

data: {

displayText: "What is key actions in the last meeting?",

text: "What is key actions in the last meeting?",

value: "What is key actions in the last meeting?",

type: "messageBack"

}

},

{

type: "Action.Submit",

title: "Moving Deals",

data: {

displayText: "List top opportunities in current quarter for Costco",

text: "List top opportunities in current quarter for Costco",

value: "List top opportunities in current quarter for Costco",

type: "messageBack"

}

}

],

'$schema': "https://adaptivecards.io/schemas/adaptive-card.json",

version: "1.0"

}

I already did that (changing the version to 1.0) but, still it throws error in MS Teams and works well within Copilot Studio as well the Adaptive Cards website

Error when viewed in MS Teams

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CU29091014-0 18 on at

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Your topic looks like a custom topic.

Surely you want to put this functionality into the System topic 'Conversation Start' so it fires on load.

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RP-04031056-0 Microsoft Employee on at

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Initially, we designed the card to be rendered on the 'Conversation Start' topic itself but then nothing renders that's why we moved it to a separate topic which can be triggered on certain phrases to test the Adaptive Card changes. Something similar has also been mentioned in the article below

https://learn.microsoft.com/en-us/microsoft-copilot-studio/authoring-system-topics?tabs=webApp

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CU29091014-0 18 on at

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Hi there,

Your adaptive card doesnt render in https://adaptivecards.io/designer/. I tried multiple times and it just wouldnt work.

Id go back and revisit that before continuing. You defo have some issues in your adaptive card if it wont render in the designer.

Id recommend testing it with actual strings in the designer and then swap those out once you can actually get it rendering.

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