web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Pages / Web Form Steps - Previ...
Power Pages
Unanswered

Web Form Steps - Previous Button not working after Conditional Step

(0) ShareShare
ReportReport
Posted on by CJV 16

I have noticed that when you press the previous button on a step after a conditional branching step nothing happens, the page stays on same step.  Actually after doing this I now need to press the Next button twice in order to proceed to the next step.

 

Has anyone else experienced this behavior and are there any work arounds?

 

Chris

Categories:
Power Apps portals
I have the same question (0)
  • SteveYao Profile Picture
    SteveYao Microsoft Employee on at

    Hi @cvitacek 

     

    Do you have any screenshot?

  • oliver.rodrigues Profile Picture
    oliver.rodrigues 9,482 Most Valuable Professional on at

    Did you make any changes in your web form steps sequence since you started created the record/session? if yes, what it happens is that the web form session gets messed up and you can't go back

     

    try starting a new record/session for that web form and see if it works


    ------------

    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

  • CJV Profile Picture
    CJV 16 on at

    Here is a print screen.

     
  • CJV Profile Picture
    CJV 16 on at

    Hi Oliver,

     

    I did test using a brand new record (a.k.a. session) but still seeing the same behavior.  Is there any way to force the session step another way?  My simple testing of pasting the URL with step ID that I want to navigate to did not work.

     

    https://xxxx.powerappsportals.com/form/web-steps/?id=f0551621-76b5-000d-ea11-a8123a579b82&stepid=ae0324d8-ea11-ea11-ea11-000d3a579b82 

     

    Chris

     

     

  • CJV Profile Picture
    CJV 16 on at

    While no amount of cache refreshing or new record creation resolved this, creating a brand new web form (with brand new steps) did.

  • Shan Mehdi Profile Picture
    Shan Mehdi 2 on at

    I was facing the exact same issue. I figured out the actual problem was that Move Previous Permitted flag was set to false on the conditional step. The fix is simple. just set the Move Previous Permitted flag to true and it would start working correctly. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Pages

#1
Fubar Profile Picture

Fubar 47 Super User 2026 Season 1

#2
SP2019admin Profile Picture

SP2019admin 20

#3
Mohsin Ali Profile Picture

Mohsin Ali 19

Last 30 days Overall leaderboard

Featured topics

Solution to LinkedIn Authentication in Power Apps Portals
Welcome to the Power Pages forum!

Product updates

Microsoft Power Platform Community release plans