based on the data that you've provided I think that there's a problem with correctly filling the parameter. Are you using generative orchestration for invoking an action? If yes, then you'd need to check the conversation map to see if the parameters are filled correctly. If you're using a classic approach, make sure to parse the data correctly.
In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
Best regards,
Artur Stepniak
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