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Power Platform Community / Forums / Copilot Studio / Microsoft Graph Connec...
Copilot Studio
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Microsoft Graph Connector knowledge source doesn't return any results

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Posted on by 4

Hello everyone,

I have a problem with some Microsoft Graph connectors that I have configured to be used as a knowledge source for my agents. 


In the Microsoft Admin Center, I have configured the connector for Microsoft Sql Server. I have installed the Graph Connector agent on the SQL Server and registered it with an Entra Application with the following API permissions:

  • User.Read (delegate)
  • Directory.Read.All (application)
  • ExternalConnection.ReadWrite.OwnedBy (application)
  • ExternalItem.ReadWrite.OwnedBy (application)

In the Admin Center I have configured it to use that Graph Connector Agent, entered a database and a statement (with watermark). I have configured the schema so some properties are queryable, some are searchable and all are retrievable, and I have added semantic labels where applicable. It has indexed all the items from the table that I picked, I have added it to a vertical and I have access to the data in Microsoft Search using the same account I use for Copilot Studio. 



I can add the connector as a knowledge source, however, when I prompt the agent to deliver me data from that connection, I don't get any results, just the standard "
I'm sorry, I'm not sure how to help with that. Can you try rephrasing?". The connector has the correct name and description, and the items have definitely been indexed. This shouldn't be a problem with the ACL, since I have granted the access to the data to everyone in the organization. The database content is in German though, so maybe that is causing trouble?


I have the same problem with 2 other custom connectors, where the data is also properly indexed, and I can access it in Microsoft Search, but apparently the agent can't access it as a knowledge source. 

Notably, the agent does have access to the data in the FileShare connector I configured in the same way, with the same permissions, so I wonder why that one works and the other ones don't...

 

Help would be appreciated, thanks!

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I have the same question (0)
  • JB-03071411-0 Profile Picture
    on at
    Same here, but with Confluence. I don't know if that is related, but it doesn't search my knowledge data source anymore.
     
    Connector works fine, got this error while debugging : 
     
    AuthoringCanvas:AuthoringCanvasResources.TestChat.failureScenarioOptions.noSearchResultsText
     
    Do you happen to have the same ?
     
  • TF-30061157-0 Profile Picture
    4 on at
    @JB-03071411-0 I don't think we have the same problem, because I don't even get an error code, the agent just always returns the fallback answer. I did, however, check my FileShare Connector, which was working up until a week ago, if that still worked and it appears it doesn't work anymore either (even using the same prompts I used before)

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