Suddenly "Couldn't download the file" appearing using form control to download

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Posted on by BK-22120432-0

Hello everyone.

I have a weird one:

I have been using Form controls to download files from Dataverse for years without issue. Tonight, our users and me are receiving this error message when clicking on a file in the form control to download it. We haven't published a new version or changed anything surrounding this control.

The loading dots still appear at the top as if its preparing to download, and then after a few seconds the control itself returns this error.

This is happening on multiple environments.

I attempted to create a fresh canvas from scratch, adding a couple of form controls to test, and I am receiving the error.

I have no idea why its suddenly top working. We had some changes to our DLP policy a few days ago, is there anything in DLP that might effect downloading a file from canvas form control? Very confused.

Many thanks

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Microsoft Dataverse

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romerohe 13 on at

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Suddenly "Couldn't download the file" appearing using form control to download

It seems that Microsoft implemented a fix for this issue.

My downloads are working again with no problems. Hope it works for you too!
romerohe 13 on at

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Suddenly "Couldn't download the file" appearing using form control to download

Same problem here... some users reported it to me today.

I'm going to open a ticket with Microsoft
BK-22120432-0 2 on at

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Suddenly "Couldn't download the file" appearing using form control to download

Quick update:

Very Likely not DLP related - I just tested in a separate environment/tenant/organization with the same error.

Downloaded Chrome incase it was an edge issue. Same error.