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Support for citation links and thumbs up/down buttons in Teams

Posted on by 152

Hi,

 

I've been testing the generative answers via file upload in Copilot studio and noticed that if bot is published to MS Teams channel, the citation links become empty and thumbs up/down capability to rate answers is not there. Is there any way to enable that currently?

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  • shreyaB Profile Picture
    shreyaB 2 on at
    Re: Support for citation links and thumbs up/down buttons in Teams

    Is there any update on upvote/downvote button? I can't see them in my copilot in teams, the buttons are there in test pane however.

     

  • inzil2k Profile Picture
    inzil2k 152 on at
    Re: Support for citation links and thumbs up/down buttons in Teams

    I thought the data behind those buttons is then reflected in bot analytics, since i saw a separate tab for 'boosted conversations' in the analytics tab. The expectation would be for users to be able to send feedback for generated answers that we could review and take action if some content is incorrect.

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Support for citation links and thumbs up/down buttons in Teams

    Hi @inzil2k 

     

    The thumb up/down options only work in the test pane -- this help Microsoft evaluate the right / wrong responses in your test canvas. It's not available anywhere, once you deploy your chatbot (to Microsoft Teams or to a website, for example).

     

    Would love to understand what your expectation is for thumbs up and down buttons?

    Just like citations, you can rebuild a similar experience using adaptive cards, but I'd love know what happens when a user clicks on any of the options?

     

    Henry

     

     

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