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How to feed unanswered questions by my chat bot (built on Power Virtual agent) to a SharePoint Online list. Any guidance is much appreciated.

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Posted on 16 Feb 2022 20:51:14 by

How to feed unanswered questions by my chat bot (built on Power Virtual agent) to a SharePoint Online list.

Any guidance is much appreciated.

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  • RaviDK Profile Picture
    RaviDK on 16 Feb 2022 at 21:09:02
    Re: How to feed unanswered questions by my chat bot (built on Power Virtual agent) to a SharePoint Online list. Any guidance is much appreciated.

    Thank you Very much.

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    Pstork1 Profile Picture
    Pstork1 64,290 on 16 Feb 2022 at 20:57:04
    Re: How to feed unanswered questions by my chat bot (built on Power Virtual agent) to a SharePoint Online list. Any guidance is much appreciated.

    Unanswered questions should end up in a system fallback topic eventually.  You can add a custom system fallback topic that would pass the question to a Power Automate flow that could add it to a SharePoint list.

    Use a system fallback topic - Power Virtual Agents | Microsoft Docs

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