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Power Platform Community / Forums / Copilot Studio / How to feed unanswered...
Copilot Studio
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How to feed unanswered questions by my chat bot (built on Power Virtual agent) to a SharePoint Online list. Any guidance is much appreciated.

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Posted on by Microsoft Employee

How to feed unanswered questions by my chat bot (built on Power Virtual agent) to a SharePoint Online list.

Any guidance is much appreciated.

  • Verified answer
    Pstork1 Profile Picture
    69,665 Most Valuable Professional on at

    Unanswered questions should end up in a system fallback topic eventually.  You can add a custom system fallback topic that would pass the question to a Power Automate flow that could add it to a SharePoint list.

    Use a system fallback topic - Power Virtual Agents | Microsoft Docs

  • RaviDK Profile Picture
    Microsoft Employee on at

    Thank you Very much.

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