Skip to main content

Notifications

Copilot Studio - Building Copilot Studio Chatbo...
Answered

Sending Proactive Messages from bot using Power Virtual Agents Preview

(0) ShareShare
ReportReport
Posted on by 246

Hello,

 

I'm exploring to send pro active message to user in teams using Power Virtual Agent bot. Here is the flow i have created but every time I run the flow the message sending action failed with 502 Bad Gateway. The chatbot published and added to my teams as personal app and it's not published in organization level.

 

ManikandanS_0-1686034650070.png

ManikandanS_1-1686034716420.png

 

Can you please suggest on how we can fix this issue?

 

Thanks.

  • WillM83 Profile Picture
    WillM83 14 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Hi, shame on me. I worked on different organizations. 😪

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Have you first published your chatbot to the Microsoft Teams channel @WillM83?

    Also, is your cloud flow in the same environment as your chatbot?

  • WillM83 Profile Picture
    WillM83 14 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Hello,
    we were able to send proactive messages before the environment switched from power virtual agents to Copilots. 
    In Powerautomate there is it still shown as "Power Virtual Agents (Preview)" and I am not able to select the Copilot (Bot). Any news for germany?
    Maybe it is also a language topic, because it was also necessary to make an english Copilot (Bot) to get it run.

    WillM83_0-1700203638524.png

     

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Likely by the end of the week @Sara9 

  • Sara9 Profile Picture
    Sara9 36 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Is it confirmed available in the US yet? Wanting to try this soon. 

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    We're trying to document this as part of the Release Plans (https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave2/power-virtual-agents/planned-features).

    Good news is that rollout has started and I was able to validate that proactive Teams messages are now working for bots created on the unified authoring canvas. 

    This works today in environments located in Japan but this should work in all regions by mid next week.

  • dennisdevries Profile Picture
    dennisdevries 4 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Thats great! Are there any official sites to get informed?

  • ManikandanS Profile Picture
    ManikandanS 246 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Good News.

  • jmolmo Profile Picture
    jmolmo 12 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    👏Very good news. Thank you so much! 

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Hi @ManikandanS -- this feature is coming back soon to the latest version of PVA (unified authoring), I believe it's matter of weeks now before it's rolled out in all regions.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,434

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,722

Leaderboard

Featured topics