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Sending Proactive Messages from bot using Power Virtual Agents Preview

Posted on by 238

Hello,

 

I'm exploring to send pro active message to user in teams using Power Virtual Agent bot. Here is the flow i have created but every time I run the flow the message sending action failed with 502 Bad Gateway. The chatbot published and added to my teams as personal app and it's not published in organization level.

 

ManikandanS_0-1686034650070.png

ManikandanS_1-1686034716420.png

 

Can you please suggest on how we can fix this issue?

 

Thanks.

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  • WillM83 Profile Picture
    WillM83 8 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Hi, shame on me. I worked on different organizations. 😪

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Have you first published your chatbot to the Microsoft Teams channel @WillM83?

    Also, is your cloud flow in the same environment as your chatbot?

  • WillM83 Profile Picture
    WillM83 8 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Hello,
    we were able to send proactive messages before the environment switched from power virtual agents to Copilots. 
    In Powerautomate there is it still shown as "Power Virtual Agents (Preview)" and I am not able to select the Copilot (Bot). Any news for germany?
    Maybe it is also a language topic, because it was also necessary to make an english Copilot (Bot) to get it run.

    WillM83_0-1700203638524.png

     

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Likely by the end of the week @Sara9 

  • Sara9 Profile Picture
    Sara9 36 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Is it confirmed available in the US yet? Wanting to try this soon. 

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    We're trying to document this as part of the Release Plans (https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave2/power-virtual-agents/planned-features).

    Good news is that rollout has started and I was able to validate that proactive Teams messages are now working for bots created on the unified authoring canvas. 

    This works today in environments located in Japan but this should work in all regions by mid next week.

  • dennisdevries Profile Picture
    dennisdevries 4 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Thats great! Are there any official sites to get informed?

  • ManikandanS Profile Picture
    ManikandanS 238 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Good News.

  • jmolmo Profile Picture
    jmolmo 12 on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    👏Very good news. Thank you so much! 

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Sending Proactive Messages from bot using Power Virtual Agents Preview

    Hi @ManikandanS -- this feature is coming back soon to the latest version of PVA (unified authoring), I believe it's matter of weeks now before it's rolled out in all regions.

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