Power Platform Community Forum Thread Details

The Relevance search doesn't give results when filter is selected as "None". But when entity is selected in filter it gives results.

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And this only happening in one model driven app. same thing works in other model driven apps and other environments.

cleared cached and tried different things.
Note : Dataverse search is off. previous search feature is being used.

Kindly suggest.

Categories:

Microsoft Dataverse with Power Apps

HI @CU29010806-1,

Seemingly, the problem might be related to Quick Find View configuration or app-specific search settings. Confronting "None" as a filter, there is a high chance app is failing to retrieve right entities into relevance. But selecting specific entity forcing the filter to work. This difference probably indicating if Quick Find views or entity search settings differ between apps or environments.

There might be so many possible reason why you are facing this, let's troubleshoot one by one:

Troubelshoot: Security Role

Please check user access to the entities being searched.

Troubelshoot: QFV

Go to Power Apps → Tables → [Entity] → Views → Quick Find View.
Make sure search fields are included (e.g., name, email, ID) and ensure view is being published.

Troubleshoot: ESS(Entity Search Settings)