Announcements
I am trying to get PVA Bot to perform Q&A to the user in which would serve as a data collection.
Is there a possibility to view / save these Question and Answers distribution for our proper data analysis?
All sessions done via the Virtual Agent will be stored in Analytics -> Sessions tab. You can download those for last 30 days.
You will find the initial query that triggered the topic, topic name, chat transcript, Session outcome and date time among other data. If you includes Bot Framework skill based actions in the topic, you will also find those sessions. Same goes for Q&A maker or any of other integrations called via Flow and sessions for those topics as well.
Hi @tanjuayyong ,
You can see this documentation too: https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bot-conversation-transcripts/
And vote in this idea: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Receive-whole-Conversation-by-email/idi-p/514397
Additionally, if you want to collect this data and save inside the database, you can create your questions and use Power Automate to save inside SharePoint, Common Data Service, or another database.
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow
any option to capture the chat transcript of the individual user so that I can send it to SF.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Users!
Congratulations to our 2025 community superstars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Valantis 835
Vish WR 294
Haque 248
