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Populating MS Word document with multiple line column

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Posted on by Community Power Pla... Microsoft Employee

Hi All,

I've been using the Microsoft word connector to create Word documents using data from a SharePoint list. I like how it works, it is easy to use and I've been able to populate my documents and save them to a document library...great!

The only problem I have is with multiple line columns. When I open the document in the online version of MS Word everything looks good, but when I open it on the desktop version or when I print it, it doesn't take the line breaks of the text and put all in one continues line instead! (see images, it is actually the same document), which makes the whole thing useless for what I need.

Any idea of what I can do?

Thanks!

Online version of MS Word

Desktop version of MS Word

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v-lin-msft 728 on at

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Hi @Anonymous,

I have made a test on my side and didn't happen like you said, can you share the screenshots of the data format in your SharePoint and your flow configuration?

Best Regards,
Community Support Team _ Lin Tu
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Community Power Pla... Microsoft Employee on at

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Thanks @v-lin-msft for the reply....I'm using the MS Word connector to populate the document and the SharePoint connector to create it and save it in a doc library. all that seems to work well though.

The column's setting in the image is for one column, but it does the same for all my multiple line columns.

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v-lin-msft 728 on at

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Hi @Anonymous,

Yes, I am the same as you. In the SharePoint column of word content, there are multiple lines of text. What you need to do is to change the extension of word to .doc instead of .docx in the action of create file.

You can try it again later and I hope it will help you.
Best Regards,
Community Support Team _ Lin Tu
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Community Power Pla... Microsoft Employee on at

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Thanks @v-lin-msft, but it's still not working. I can see that when the word document is created it takes the line breaks (see image 1), but then it doesn't show correctly on the document (image 2).

Are you using content control parts in the document to be populated? (image 3)Image 1

Image 2

Image 3

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v-lin-msft 728 on at

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Hi @Anonymous,

No, I hasn't use content control parts in the document, so I suggest you cancel the template if it is not necessary.
But I see that your template does not simply wrap the text, and you want to enter each line of text into the specified blank space.
Plumsail has released a new action called Merge DOCX:
https://plumsail.com/docs/documents/v1.x/flow/actions/document-processing.html#merge-docx
The action doesn't appear automatically, so you had to create a custom connector as outlined here: https://plumsail.com/docs/documents/v1.x/flow/create-custom-connector.html?highlight=custom%20connec...
It even allows the ability to merge multiple Word docs into one, which is exactly what we were looking for. You can have a try with it.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Community Power Pla... Microsoft Employee on at

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Thanks @v-lin-msft for your help.

looking at what you did, I decided to try something different, so instead of using the new Microsoft Word connection I tried the approach that WonderLaura proposed in this link
https://wonderlaura.com/2019/01/09/microsoft-flow-quick-parts/

This option seems to work better, even the dates are populated in the original format (dd/mm/yyyy) which is great!

Thanks

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Community Power Pla... Microsoft Employee on at

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Has this issue been logged with Microsoft Support?

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Huyngo 8 on at

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Hi,

I fixed this by allowing carriage returns in the Plain Text Content Control.

Cheers

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rt5 24 on at

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You need to ensure the plain text box has the option checked in its properties i.e. click on the plain text box then in Developer-> Properties-> “Allow carriage returns (multiple paragraphs)” ensure that is checked, then it will accept multiline and display the paragraphs and blank lines.

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Gaurav Goyal 10 on at

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Now we have option to use Multiple line or paragraphs. You need to enable one property of control in Content Control Properties
"Plan Text Properties" - Allow carriage returns (multiple paragraphs)

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