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Timer not starting from 00:00:00

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Posted on by P_SA

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Hello, I have a timer function which starts a timer. It was working fine. but since yesterday the timer is not starting from 00:00:00 , it start from 23:59:56. Below is the func which displays the time.. Can anyone help ?

If(ThisItem.Running = 1,
Text(Time(0, 0, DateDiff(ThisItem.StartDateTime, Now(), Seconds) + Sum(Filter(colTimers, ParentId = ThisItem.RecordId), SessionTime) + secCount), "[$-en-US]hh:mm:ss")
, Text(Time(0, 0, Sum(Filter(colTimers, ParentId = ThisItem.RecordId), SessionTime) + ThisItem.SessionTime), "[$-en-US]hh:mm:ss"))

I have attached the video also showing the error. please suggest

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Building Power Apps

IMG-7134-min.gif

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WarrenBelz 153,117 Most Valuable Professional on at

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Hi @P_SA ,
What is the Reset value of the timer?

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P_SA 220 on at

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Hi @WarrenBelz ,
It is a label in the app and not a timer control. Sorry if i was not clear in my explanation.
When I click on start timer button in app , it basically triggers an API method in Dynamics 365 and starts recording the time which is displayed in the app. When i check the table in d365 , it is recording the time correctly, however in the app, it shows a weird behaviour . ie. starts 23:59:56, ideally it should start from 00:00:00.

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WarrenBelz 153,117 Most Valuable Professional on at

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Thanks @P_SA ,
When you mentioned a function starting a timer, I assumed it was actually a timer. I have parsed your code below
If( ThisItem.Running = 1, Text( Time(0, 0, DateDiff( ThisItem.StartDateTime, Now(), Seconds) + Sum( Filter( colTimers, ParentId = ThisItem.RecordId ), SessionTime ) + secCount ), "[$-en-US]hh:mm:ss" ), Text( Time(0, 0, Sum( Filter( colTimers, ParentId = ThisItem.RecordId ), SessionTime ) + ThisItem.SessionTime ), "[$-en-US]hh:mm:ss" ) )
Obviously SessionTime has a lot to do with this - how is this calculated? I will also tag a couple of my colleagues @Anonymous and @PowerAddict here as I have not seen anything like this before.

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P_SA 220 on at

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hi @WarrenBelz , the sessiontime is a logic written on the d365 side, which basically keeps a count of the sessions.
for example : when i start the timer function and stop it after 10 seconds , the sessiontime is 10, again if the start the timer it starts from 0 and adds up the sessiontime value .. each session will have a value which sums up to the total sessiontime.

I have uploaded a short video for your reference. I have divided the formula into two parts in labels to show the values .

first part of the formula :

Text( Time(0, 0, DateDiff( ThisItem.StartDateTime, Now(), Seconds) + Sum( Filter( colTimers, ParentId = ThisItem.RecordId ), SessionTime ) + secCount ), "[$-en-US]hh:mm:ss"

Second part : Label is totalsessiontime in the video
Text( Time(0, 0, Sum( Filter( colTimers, ParentId = ThisItem.RecordId ), SessionTime ) + ThisItem.SessionTime ), "[$-en-US]hh:mm:ss" )

it is the first part which is giving the error i believe. i.e it shows 23:59:56.

timer.PNG

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WarrenBelz 153,117 Most Valuable Professional on at

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Hi @P_SA ,
I am a SharePoint user and I don't think my experience will solve this for you - that is why I tagged two colleagues who may deal with this. I will keep a monitor on the thread to ensure it gets some attention from someone.

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Community Power Pla... on at

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@WarrenBelz @P_SA , I'm not a Dynamics 365 user so unfortunately cannot assist you with this. If it was working and now it's not, and you haven't made any code changes,then it seems like a MS issue. Maybe follow up with one of the Forum moderators?

@v-xida-msft

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P_SA 220 on at

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@v-xida-msft Could you please suggest ?

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P_SA 220 on at

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Hello, I noticed different behavior on desktop and mobile app.. when i start the timer from my mobile it starts perfectly from 00:00:00 , but on desktop it starts from 23:59:56 ... Any idea why this could happen?

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PowerAddict 7,316 Most Valuable Professional on at

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Sorry guys, it will be tough for me to replicate the issue and isn't something I can answer off the top of my head. If we can do a screenshare, I may be able to help. Let me know.

Thanks,
Hardit Bhatia
https://thepoweraddict.com

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