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Power Platform Community / Forums / Copilot Studio - General / Teams Copilot pops up ...
Copilot Studio - General
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Teams Copilot pops up Update window when run.

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Posted on by SV-27102316-0 2
Our Teams Copilot, which has been running successfully for some months, has suddenly started popping up this box when run from a web link. Update Now button does nothing obvious and copilot does not appear.
 
Copilot tests successfully form within the power Virtual Agents app, no errors reported.
 
 
Thanks in advance,
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General
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  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,565 Super User 2025 Season 2 on at
    Teams Copilot pops up Update window when run.
     
    The "Update Now" prompt with no apparent action usually indicates a caching issue or an update requirement for the Teams Copilot app or its permissions.
     
    • Clear the cache and cookies in the browser used to access Teams and try the Copilot link again. Sometimes, old cache files can interfere with updated app components.
    • Go to the Teams app store, search for the Copilot app, and manually check for updates there. Updating might reset permissions or settings affecting web access.
    • Access via Incognito Mode or a Different Browser: This can rule out any browser-specific issues, especially if the Copilot runs fine within Power Virtual Agents.
     
    Thanks.

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