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PowerVirtualAgent - Navigate on specific web page

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Posted on by Fabio Puzzo

Dear Community,

I would like to know if it's possible to dynamically navigate on specific web page from by bot. I've created a chatbot on Power Virtual Agent and I need to navigate on specific page from my website.

Example : my bot asks me on which page I want to navigate. I have multiple choice, so I click on Contacts, and I want to navigate automatically on Contact web page.

Is it possible to do it? and if yes, how can I do that?

Thank you very much for your help.

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Fabio Puzzo 6 on at

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Re: PowerVirtualAgent - Navigate on specific web page

Thank you very much for your help.
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CU22081450-0 Most Valuable Professional on at

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Re: PowerVirtualAgent - Navigate on specific web page

Hi @Fpuzzo22 ,

No, is not possible!
But you can send a message to the user with the link.

E.g.:
User: "I want to know the contact page"
Bot: "Open this page https://www.trentim.com.br/contato/"

If this answer solves your problem, please, make as a solution to help more users!

Thanks! 🙂