what's is the service account access required to access shared mailbox services in Office 365 enterprise E5

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Posted on 15 Jul 2024 09:23:42 by Veblitz

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please help me with the standard plan thats required for power platform and service account details

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ANB 7,108 Super User 2025 Season 1 on 15 Jul 2024 at 10:49:35

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Re: what's is the service account access required to access shared mailbox services in Office 365 enterprise E5

Hi @Veblitz , I see 2 question:

what's is the service account access required to access shared mailbox services in Office 365 enterprise E5:

You can use the following permissions with a shared mailbox.

Full Access: The Full Access permission lets a user open the shared mailbox and act as the owner of that mailbox. After accessing the shared mailbox, a user can create calendar items; read, view, delete, and change email messages; create tasks and calendar contacts. However, a user with Full Access permission can't send email from the shared mailbox unless they also have Send As or Send on Behalf permission.

Send As: The Send As permission lets a user impersonate the shared mailbox when sending mail. For example, if Kweku logs into the shared mailbox Marketing Department and sends an email, it will look like the Marketing Department sent the email.

Send on Behalf: The Send on Behalf permission lets a user send email on behalf of the shared mailbox. For example, if John logs into the shared mailbox Reception Building 32 and sends an email, it look like the mail was sent by "John on behalf of Reception Building 32". You can't use the EAC to grant Send on Behalf permissions, you must use Set-Mailbox cmdlet with the GrantSendonBehalf parameter.

Please help me with the standard plan that required for power platform and service account details:

This is completely depend upon your requirement or usage. I would suggest you to check Licensing overview for Microsoft Power Platform and download the latest : Microsoft Power Platform Licensing Guide.

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I hope this helps.

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ANB
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mmbr1606 12,525 Super User 2025 Season 1 on 15 Jul 2024 at 10:45:05

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Re: what's is the service account access required to access shared mailbox services in Office 365 enterprise E5

hey @Veblitz

if you are thinking about service account you also should think about if its beneficial for it to also have a premium license (you would need to pay extra). But also e3 would be enough for it. in the end you would need to decide if this account also needs office 365 capabilities, sharepoint or premium features.

Let me know if my answer helped solving your issue.

If it did please accept as solution and give it a thumbs up so we can help others in the community.

Greetings