I am trying to connect to the Facebook channel from the manage channels page but I get an error:
“We couldn’t get to the Facebook channel. Please try again later.
Diagnostic Trace ID: ig/YR
Any ideas?
Thanks
Announcements
Hi @Jonnyphoto ,
Did you resolve your issue?
Please, check on the Facebook:
- The App ID is the same
- The token is the same that you use or the token is expired
- Subscription is activated
- Your app is On
- You activated the "Allow...API"
If this answer resolves your problem, please, make as a solution to help more users.
Can you please share a screenshot of the error if not resolved.
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