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Power Platform Community / Forums / Power Apps / HTML Text added automa...
Power Apps
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HTML Text added automatically in Appointments

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Posted on by Microsoft Employee

Hi,

 

Since a couple of weeks we see a increasing number of appointments where HTML text is appearing, after we save.

 

Some results of our research:

  • Create an appointment from Power Apps Canvas app to dataverse / CRM
  • After saving in a couple of minutes there is HTML text added to the appointment description, before the text that was saved with the appointment. 
  • It only happens when appointments are saved in Concept. When closed, there is no HTML text added
  • It's not with all users, but we see no difference in user settings, mailbox setting or whatsoever
  • It has obviously something to do with the exchange sync, but cannot find out what...

Has someone experienced this?

 

 

 

<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Exchange Server">
<!-- converted from text -->
<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style></head>
<body>
<font size="2"><span style="font-size:11pt;"><div class="PlainText">&nbsp;</div></span></font>
</body>
</html>

 

 

 

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I have the same question (0)
  • RalphyC Profile Picture
    8 on at

    Hi @Anonymous, we've been getting exactly the same problem with Appointments in our Dynamics 365 instance, going back perhaps a month (difficult to be sure). There's an automatic update which overwrites the Dataverse Description field with the exact same html above. At the same time, it also turns off the IsOnlineMeeting field (so the teams link is erased in the body and from the appointment type). 

     

    Did you find a solution?

    Cheers

    Ralph

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